Customer Team Member reference: 1058964

This review offers a comprehensive look at the Customer Team Member role at Co-op, focusing on the advantages and key considerations for potential candidates looking to advance their careers.

Customer Team Member Opportunity at Co-op

The Co-op is seeking dedicated individuals to join their team as Customer Team Members at their Lodge Road, Bristol location. This permanent, part-time role offers 12 hours per week with the potential for regular overtime, providing a flexible work arrangement suitable for many career paths.

Advantages for Candidates:

• Attractive Compensation and Benefits: Earn £12.60 per hour with a comprehensive benefits package that includes 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% Co-op contribution, and access to virtual healthcare services for you and your family.
• Significant Employee Discount: Enjoy a substantial 30% discount on all Co-op products in-store, along with 10% discounts on other brands, offering considerable savings.
• Work-Life Balance and Flexibility: While the role involves varied shifts, including early mornings, afternoons, late evenings, and weekends, the rota is shared three weeks in advance and accessible via mobile, aiding in personal planning.
• Comprehensive Training and Development: Co-op provides full, paid training, ensuring you are well-equipped for your role. There's also a commitment to supporting your personal development and career progression.
• Focus on Wellbeing: Co-op prioritizes colleague wellbeing, offering support for physical, mental, and financial health, including access to Wagestream (a money management app) and a 24/7 employee assistance service.
• Community Impact: As part of a business with a long history of community focus, you'll have opportunities to get involved in local activities and events, contributing to the Co-op's social mission.
• Inclusive Workplace: Co-op is committed to building diverse and inclusive teams, welcoming applications from all backgrounds and offering reasonable adjustments to the recruitment process for candidates with disabilities.

Key Considerations for Your Career Path:

• Age Requirement: Due to the nature of the shifts, including potential work before 6 am or after 10 pm, applicants must be aged 18 or over.
• Varied Responsibilities: The role involves a broad range of duties beyond till operation and customer service, including working in the in-store bakery, re-stocking shelves, and maintaining store cleanliness. This offers a well-rounded retail experience.
• Shift Flexibility: Candidates should be prepared for varied shift patterns. The specific working hours will be discussed at the interview stage, offering an opportunity to assess alignment with your availability and career goals.
• Application Process: The application process is designed for ease, allowing mobile applications with no CV required. However, it does involve two online assessments that take approximately 20 minutes to complete.
• Growth Potential: While this role offers a strong foundation in customer service and retail operations, Co-op's commitment to colleague development suggests potential pathways for advancement within the organization for motivated individuals.

The Customer Team Member position at Co-op presents a compelling opportunity for individuals seeking a role that combines competitive benefits, a supportive work environment, and a chance to contribute to a well-established community-focused organization. The emphasis on training, wellbeing, and inclusive practices makes this a role worth considering for those looking to build a stable and rewarding career in retail.