Customer Team Member reference: 1059376

Customer Team Member Opportunity at Co-op: A Fresh Take on Convenience Retail

This is an exciting opportunity for individuals seeking a dynamic role within a forward-thinking retail environment. The Co-op on Cardigan Road in Leeds is launching an innovative food-to-go and delivery service, offering a unique experience that sets it apart from traditional convenience stores. If you're passionate about customer service and eager to be part of a new venture, this role could be a fantastic step in your career.

Advantages for Aspiring Candidates:

• Be Part of Something New: This position offers the chance to contribute to a novel retail concept focused on food-to-go and delivery. You'll be instrumental in shaping this new service and gaining experience in a growing sector of the market.
• Comprehensive Benefits Package: Co-op is committed to employee well-being. You'll benefit from 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, virtual healthcare services for you and your family, and a substantial 30% discount on all Co-op products.
• Supportive Work Environment: Co-op prides itself on its supportive culture. You'll receive full, paid training, dedicated support for your personal development, and access to resources for your physical, mental, and financial well-being, including Wagestream for early access to earned pay.
• Career Progression: The company invests in its people, offering opportunities for career progression and dedicated support to help you grow within the organisation.
• Flexibility and Work-Life Balance: While a full-time role (39 hours per week plus regular overtime) with varied shifts between 6 am and 8 pm, Monday to Saturday, is offered, the company is open to discussing your availability during the interview process. Rotas are shared three weeks in advance and accessible via your phone, aiding in planning.
• Inclusive Workplace: Co-op is dedicated to building diverse and inclusive teams, celebrating differences and ensuring all colleagues can reach their full potential. They actively welcome applications from all backgrounds and offer support for candidates with disabilities.

Key Considerations for Your Career Path:

• Customer-Centric Approach: The core of this role involves providing friendly and thoughtful service, putting customers first. If you excel at building rapport, resolving queries, and ensuring a positive shopping experience, this role will be a natural fit.
• Adaptability and Problem-Solving: As part of a new service, you'll need to embrace change and contribute to problem-solving. A positive attitude towards new initiatives and a willingness to learn are essential.
• Teamwork: Collaboration is key. You'll work closely with your colleagues to support each other and ensure the smooth operation of the store, from stocking shelves to maintaining a safe and clean environment.
• Understanding the Retail Landscape: This role offers exposure to the fast-paced world of convenience retail, with a specific focus on food-to-go and delivery services. This experience can be invaluable for anyone looking to build a career in retail management or operations.
• Application Process: Be prepared for a straightforward application process, which includes two online assessments that take approximately 20 minutes to complete. The ability to apply using a mobile device without needing a CV streamlines the initial steps.
• Age Requirement: Applicants must be aged 18 or over to apply for this position.

This Customer Team Member position at Co-op presents a compelling opportunity for individuals seeking a stable, engaging, and rewarding career in retail. With its strong emphasis on employee well-being, development, and a commitment to innovation, it's a role that encourages growth and contributes to a community-focused business.