Customer Team Member reference: 1059371

Career Opportunity: Customer Team Member at Co-op (Horsham)

Are you seeking a rewarding part-time role with a company that prioritizes its people and communities? The Co-op in Horsham is looking for dedicated Customer Team Members to join their dynamic team. This is an excellent opportunity for individuals who thrive in a customer-facing environment and are eager to contribute to a positive shopping experience.

Advantages for Prospective Candidates:

• Competitive Hourly Rate: Earn £12.60 per hour, with the potential for regular overtime, offering flexibility and increased earning opportunities.
• Comprehensive Benefits Package: As a Co-op colleague, you'll enjoy a generous 31 days of holiday (pro-rata for part-time), a pension scheme with up to 10% employer contributions, and significant discounts on Co-op products.
• Employee Wellbeing Focus: Co-op is committed to your holistic wellbeing. Benefit from virtual healthcare services for you and your family, including GP appointments, mental health support, and more. The "Wagestream" app also provides access to a percentage of your earned pay before payday, alongside a 24/7 employee assistance service.
• Structured Training and Development: Receive full, paid training to equip you with the skills needed for the role. Co-op also emphasizes personal development and career progression, offering dedicated support.
• Predictable Scheduling: Receive your rotas three weeks in advance, accessible on your mobile device, allowing for better work-life balance and planning.
• Community Engagement: This role offers the chance to actively support your local community through various activities and events.
• Inclusive and Supportive Environment: Co-op is dedicated to building diverse teams and creating an inclusive workplace where everyone can thrive. They are part of the Disability Confident scheme and are committed to making reasonable adjustments in their recruitment process.
• Simplified Application Process: You can apply using your mobile device without needing a CV, making the initial application straightforward and accessible.

Key Considerations for Your Career Path:

• Shift Flexibility: The role requires a flexible working pattern, including afternoons, late evenings (until store closing), and weekends. While exact shifts will be discussed at the interview, candidates should be prepared for varied schedules.
• Age Requirement: Due to the nature of the shifts, including potential early morning or late evening work, applicants must be aged 18 or over.
• Customer-Centric Approach: Success in this role hinges on a genuine care for customers, excellent people skills, and the ability to build positive relationships. You'll be the face of the Co-op, ensuring a positive and efficient shopping experience.
• Teamwork and Problem-Solving: A collaborative spirit is essential. You'll work closely with colleagues to solve customer issues and maintain a well-organized and safe store environment.
• Adaptability: Embracing change and a proactive approach to problem-solving are key attributes for a Customer Team Member at Co-op.
• Application Assessments: Be prepared to complete two online assessments as part of the application process, estimated to take around 20 minutes.

This Customer Team Member position offers a fantastic entry point into a values-driven organization. If you are looking for a role that combines excellent benefits, a supportive work environment, and the opportunity to make a real difference in your community, this could be the perfect fit for your career aspirations.