Customer Team Member reference: 1059497

Career Opportunity: Customer Team Member at Co-op (Maidstone)

Are you seeking a dynamic role within a community-focused organization that values its people? This Customer Team Member position at the Co-op in Maidstone offers a compelling opportunity for individuals looking to build their career in retail and make a tangible difference.

This role is designed for those who thrive in a customer-facing environment and enjoy being part of a supportive team. As a Customer Team Member, you will be at the forefront of customer service, ensuring every shopper has a positive and efficient experience.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to employee well-being. This role includes an impressive 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, and access to invaluable virtual healthcare services for you and your family, covering GP appointments, mental health support, and more.
• Exclusive Employee Discount: Enjoy a significant 30% discount on all Co-op products in-store, along with 10% discounts on other brands. This is a substantial saving for everyday shopping.
• Career Development and Training: Co-op provides full, paid training and dedicated support for your personal development and career progression. This is an excellent opportunity for individuals looking to learn new skills and advance within the retail sector.
• Financial Well-being Support: The inclusion of Wagestream, a money management app, allows you access to a percentage of your earned pay before payday, offering flexibility and peace of mind.
• Work-Life Balance Support: Recognizing that life happens, Co-op offers market-leading policies to support employees through significant life events, including bereavement, pregnancy loss, fertility treatment, and menopause.
• Inclusive and Supportive Culture: Co-op is committed to building diverse teams and fostering an inclusive workplace where everyone can thrive. You'll be part of a friendly team dedicated to mutual support and community engagement.
• Clear Work Planning: Rotas are shared three weeks in advance and are accessible via mobile, providing a structured approach to managing your schedule.

Key Considerations for Your Career Path:

• Flexible Working Pattern: This role requires flexibility with a varied shift pattern, including early mornings (from 5:45 am), afternoons, late evenings (up to 11 pm), and weekends. While contracted for 8 hours per week, there is potential for regular overtime. Discussing your availability and preferences at the interview stage is crucial.
• Age Requirement: Due to the nature of the shifts, applicants must be 18 years of age or over.
• Hands-on Responsibilities: The role involves a wide range of tasks beyond serving customers, including shelf stocking and store maintenance. A proactive approach and willingness to get involved in all aspects of store operations are essential.
• Customer-Centric Approach: Success in this role hinges on a genuine care for customer needs and excellent interpersonal skills. The ability to build positive relationships and go the extra mile will be highly valued.
• Adaptability: A positive outlook towards change and problem-solving is beneficial, as you'll be involved in introducing new products and services and adapting to store needs.
• Application Process: While no CV is needed for initial application via mobile, please be prepared to complete two online assessments, approximately 20 minutes in duration.

This Customer Team Member position at Co-op in Maidstone presents a fantastic entry point into a company that prioritizes its people and communities. If you are a motivated, customer-focused individual seeking a role with excellent benefits and genuine career support, this opportunity warrants your serious consideration.