Customer Team Member reference: 1059462

An Engaging Opportunity: Customer Team Member at Co-op

This role presents a fantastic opportunity for individuals seeking a part-time position with a company that genuinely prioritizes its people and communities. As a Customer Team Member at Co-op, you'll be more than just an employee; you'll be an integral part of a team dedicated to providing excellent service and contributing positively to the local area.

Key Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Co-op offers an impressive array of benefits designed to support your wellbeing. This includes a generous 31 days of holiday (pro-rata for part-time), a competitive pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Exceptional Staff Discount: Enjoy a significant 30% discount on all Co-op products in-store, along with 10% off other brands. This is a tangible benefit that adds considerable value to your compensation.
• Financial Wellbeing Support: With Wagestream, you gain access to a percentage of your earned pay before payday, offering valuable flexibility for managing your finances.
• Dedicated Training and Development: Co-op provides full, paid training, ensuring you have the skills and confidence to excel. Furthermore, there's a strong emphasis on personal development and career progression, with support available to help you grow within the company.
• Work-Life Balance Considerations: While flexibility is key, the company prioritizes transparency with rotas shared three weeks in advance and accessible via your mobile.
• Commitment to Diversity and Inclusion: Co-op is dedicated to fostering an inclusive workplace where everyone feels valued and can reach their full potential. They are a Disability Confident employer, committed to making reasonable adjustments throughout the recruitment process and ensuring disabled candidates who meet the minimum criteria are offered an interview.
• Community Focus: The role offers the chance to actively support your local community through various activities and events, aligning with Co-op's long-standing mission.

Important Considerations for Your Career Path:

• Flexible Working Hours: This is a part-time role with 12 hours per week plus regular overtime. The working pattern is varied, including early mornings, afternoons, late evenings, and weekends. While this offers flexibility, candidates should ensure their availability aligns with these varied shifts, which will be discussed further at the interview.
• Dynamic Work Environment: The responsibilities extend beyond till operation to include stocking shelves, maintaining store standards, and engaging with customers on the shop floor. A positive approach to change and problem-solving is essential.
• Application Process: The application is designed to be accessible, allowing you to apply via mobile without a CV. However, be prepared for two online assessments that will take approximately 20 minutes to complete.
• Customer-Centric Approach: A genuine care for customer needs and strong interpersonal skills are paramount. You'll be actively involved in creating a positive shopping experience and championing Co-op's products and membership.

This Customer Team Member position at Co-op is an excellent entry point into a values-driven organization. It's particularly well-suited for individuals who thrive in a customer-facing role, appreciate a supportive work environment, and are looking for a part-time position with excellent benefits and a genuine commitment to their people and communities. If you're seeking a role where you can make a difference, learn new skills, and be part of a team that cares, this could be the perfect fit for you.