Customer Team Member reference: 1059299

This is an excellent opportunity for individuals seeking a part-time role within a community-focused organization. The Customer Team Member position at Co-op offers a blend of customer interaction and essential operational duties, making it an engaging role for those who enjoy a dynamic work environment.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op provides an impressive array of benefits, even for part-time roles. This includes a generous 31 days of holiday (pro-rata), a substantial pension contribution of up to 10%, and access to virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Employee Discount: A standout perk is the 30% discount on all Co-op products in-store, significantly enhancing your savings. Additionally, there's a 10% discount on other brands.
• Financial Wellbeing Support: The inclusion of Wagestream offers a modern approach to financial management, allowing access to a portion of earned wages before payday.
• Career Development & Training: Co-op is committed to employee growth. You'll receive full, paid training, dedicated support for personal development, and opportunities for career progression. The rotas are shared three weeks in advance and are accessible via mobile, promoting better work-life balance and planning.
• Community Focus: This role is ideal for individuals who value contributing to their local community. Co-op's long-standing commitment to fairness and community engagement provides a meaningful work environment.
• Inclusive Workplace: Co-op actively fosters diversity and inclusion, welcoming applications from all backgrounds. They are committed to making reasonable adjustments during the recruitment process and are part of the Disability Confident scheme.
• Flexible Application Process: The ability to apply using a mobile device with no CV required makes the application process accessible and straightforward.

Key Considerations for Your Career Path:

• Varied Shift Patterns: The role requires flexibility with varied shifts, including early mornings, afternoons, late evenings, and weekends. While a set number of hours are guaranteed (16 per week), the varied nature of these shifts should align with your personal commitments and preferences.
• Hands-on Responsibilities: As a Customer Team Member, you'll be involved in all aspects of store operations, from customer service at the tills and on the shop floor to essential tasks like restocking shelves and maintaining store cleanliness. This hands-on approach is great for building a broad skill set.
• Problem-Solving & Teamwork: Success in this role hinges on strong interpersonal skills, a proactive approach to problem-solving, and the ability to collaborate effectively with colleagues to ensure a positive customer experience.
• Commitment to Customer Service: A genuine desire to help customers and a positive attitude towards change are crucial. You'll be expected to champion Co-op products and Membership, contributing to a great shopping experience.

Overall, this Customer Team Member role at Co-op presents a fantastic opportunity for individuals seeking a stable part-time position with excellent benefits and a supportive, community-oriented employer. It's a role that offers valuable experience in customer service and retail operations, with genuine potential for personal and professional growth.