Customer Team Member reference: 1059509

This review provides an in-depth look at the Customer Team Member opportunity at Co-op in Meadow Vale, Outwood, Wakefield. If you're seeking a role that combines community engagement with excellent employee benefits, this position warrants your serious consideration.

Key Advantages for Potential Candidates:

• Exceptional Benefits Package: Co-op stands out with a comprehensive array of benefits. Candidates will receive 31 days of holiday (pro-rata for part-time roles), a pension scheme with up to 10% employer contributions, and access to invaluable virtual healthcare services for themselves and their families. This includes GP appointments, mental health support, and more. Additionally, a significant 30% discount on all Co-op products and 10% on other brands is a substantial perk.
• Career Development and Support: The role emphasizes full, paid training and dedicated support for personal development. Co-op is committed to your career progression, offering market-leading policies for various life events, demonstrating a genuine investment in their employees' well-being.
• Flexible Working and Work-Life Balance: While this is a part-time role at 12 hours per week, there is the potential for regular overtime. The varied shifts, including early mornings, afternoons, late evenings, and weekends, offer flexibility that can be discussed at interview. Knowing your rota is shared three weeks in advance and accessible via your phone contributes to better planning.
• Community Focus: Co-op's long-standing commitment to its members and communities is a core aspect of this role. You'll have opportunities to support your local community through various activities and events, making this a rewarding position for those who value making a positive impact.
• Inclusive Workplace: Co-op actively promotes an inclusive workplace, celebrating diversity and ensuring that teams reflect the communities they serve. They are part of the Disability Confident scheme and are committed to making reasonable adjustments to the recruitment process for candidates with disabilities.
• Modern Application Process: The ability to apply via mobile device with no CV needed simplifies the initial application.
• Financial Well-being: The inclusion of Wagestream, a money management app allowing access to earned pay, is a forward-thinking benefit supporting financial health.

Key Considerations for Candidates:

• Age Requirement: Applicants must be 18 years or over due to the nature of the shifts potentially including times before 6 am or after 10 pm.
• Shift Flexibility: The working pattern involves varied shifts, including early mornings, late evenings, and weekends. Candidates should be comfortable with this flexibility, as specific arrangements will be discussed during the interview.
• Diverse Responsibilities: The role extends beyond traditional customer service. Responsibilities include restocking shelves, cleaning, and ensuring store safety and compliance (e.g., checking prices, dates, and temperatures). Candidates should be prepared for a dynamic work environment with a range of tasks.
• Application Assessments: The application process includes two online assessments that will take approximately 20 minutes to complete.

Career Path Guidance:

This Customer Team Member role at Co-op is an excellent entry point for individuals looking to build foundational retail and customer service skills. The emphasis on training and development suggests opportunities for growth within the organization. The role fosters strong interpersonal skills, problem-solving abilities, and a keen understanding of customer needs. For those with a passion for community engagement and a desire to work for a values-driven organization, this position offers a stable and supportive environment to develop a rewarding career.