Customer Team Member reference: 1059737

We're excited to present an opportunity for a Customer Team Member at Co-op, a role that offers more than just a job; it's a chance to be part of a community-focused organization with a strong commitment to its people. Located in Middle Village, Bolnore Village, Haywards Heath, this part-time position offers a competitive pay rate of £12.60 per hour, with the potential for regular overtime. This is a permanent role, ideal for individuals seeking consistent part-time employment.

The working pattern involves varied shifts, including early mornings, afternoons, late evenings, and weekends. While this requires flexibility, Co-op ensures that rotas are shared three weeks in advance and are easily accessible via mobile, allowing for better personal planning.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op truly values its employees. Successful candidates will enjoy 31 days of holiday (pro-rata for part-time colleagues), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. This includes GP appointments, mental health support, and more, demonstrating a commitment to your overall wellbeing.
• Significant Staff Discount: A standout benefit is the 30% discount on all Co-op products in-store, along with 10% discounts on other brands. This offers substantial savings for everyday needs.
• Career Development and Support: You'll receive full, paid training and dedicated support for your personal development. Co-op's commitment to market-leading policies for life events, such as bereavement and fertility treatment, underscores their dedication to employee welfare. Tools like Wagestream also provide financial wellbeing support by allowing access to a percentage of earned pay.
• Community and Team Spirit: This role is ideal for individuals who enjoy working in a friendly team and have a genuine desire to help customers and support their local community. You'll be encouraged to get involved in various store activities and events.
• Inclusive Workplace: Co-op is dedicated to building diverse teams and fostering an inclusive environment where everyone can thrive. They welcome applications from all backgrounds and offer support and adjustments for candidates with disabilities.

Key Considerations for Your Career Path:

• Flexibility is Key: The varied shift pattern, including early mornings and late evenings, requires a degree of flexibility. This can be an advantage for those who prefer non-traditional working hours or are looking to supplement other commitments.
• Customer-Centric Approach: The core of this role involves providing excellent customer service. Candidates should have a genuine care for others, strong interpersonal skills, and a positive attitude towards problem-solving.
• Hands-On Responsibilities: Beyond customer interaction, the role involves practical tasks such as restocking shelves and maintaining store cleanliness. This offers a varied and engaging work experience.
• No CV Required: The application process is streamlined, allowing you to apply easily from your mobile device without needing a CV. However, be prepared for two online assessments, which take approximately 20 minutes to complete.
• Growth Potential: While this is a part-time role, the emphasis on training and personal development suggests opportunities for growth within the Co-op organization for dedicated individuals.

This Customer Team Member position at Co-op presents a fantastic opportunity for individuals seeking a role with excellent benefits, a supportive work environment, and the chance to contribute positively to their local community. It's a role that values both its customers and its colleagues, making it a rewarding step in many career journeys.