Customer Team Member reference: 1059652

## A Rewarding Opportunity to Serve Your Community: Customer Team Member at Co-op This role at Co-op in Bognor Regis presents a fantastic opportunity for individuals seeking flexible part-time work with a strong emphasis on community, customer service, and personal well-being. If you're looking to be part of a team that values fairness and genuinely cares for its colleagues and customers, this position is worth serious consideration.

Key Advantages for Aspiring Candidates:

• Meaningful Work: As a Customer Team Member, you'll be at the forefront of customer interaction, providing excellent service, championing Co-op products, and contributing to a positive shopping experience. You'll also play a vital role in maintaining store standards, ensuring a safe and welcoming environment for all.
• Exceptional Benefits Package: Co-op stands out with a comprehensive suite of benefits. Beyond a competitive hourly rate of £12.60, you'll enjoy 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contribution, and access to virtual healthcare services for yourself and your family. The 30% discount on Co-op products is a significant perk for everyday savings.
• Focus on Colleague Wellbeing: Co-op's commitment to its colleagues is evident in its support for physical, mental, and financial wellbeing. Access to Wagestream for early access to earned pay, a 24/7 employee assistance service, and market-leading policies for life events demonstrate a dedication to employee support.
• Comprehensive Training and Development: You don't need prior experience to apply! Co-op provides full, paid training and dedicated support for your personal development and career progression, making this an ideal role for those looking to start or advance their career in retail.
• Flexible Working and Work-Life Balance: While the role involves varied shifts, including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and are accessible on your phone, allowing for better planning. The contract of 12 hours per week, with the potential for regular overtime, offers a good balance for those seeking part-time employment.
• Community Connection: Co-op's ethos is deeply rooted in supporting local communities. This role offers the chance to get involved in community activities and events, allowing you to make a tangible difference.
• Inclusive and Diverse Workplace: Co-op actively fosters an inclusive environment where diversity is celebrated. They are committed to building diverse teams and welcome applications from all backgrounds. The company also participates in the Disability Confident scheme, ensuring support and opportunities for candidates with disabilities.
• Streamlined Application Process: The ability to apply using a mobile device and the fact that no CV is needed simplifies the application process, making it accessible to a wider range of candidates.

Key Considerations for Your Career Path:

• Shift Flexibility: While attractive for many, the varied shift pattern requires a degree of flexibility and adaptability to ensure you can meet the operational needs of the store. Discussing specific shift requirements during the interview will be crucial.
• Proactive Customer Engagement: This role thrives on individuals who are naturally outgoing and enjoy interacting with people. A genuine desire to help customers and build positive relationships will be key to your success.
• Problem-Solving and Adaptability: The day-to-day operations of a retail store involve constant activity and the need to address a range of situations, from stocking shelves to handling customer queries. A positive approach to change and problem-solving is essential.
• Commitment to Co-op Values: Understanding and embracing Co-op's commitment to fairness, community, and member benefits will be important for aligning with the company culture and contributing to its mission.

This Customer Team Member position at Co-op offers more than just a job; it's an invitation to be part of a supportive team, contribute to your local community, and benefit from a company that genuinely invests in its people. If you are a proactive, customer-focused individual with a desire for flexible work and a great benefits package, this role is a strong contender for your next career move.