Customer Team Member reference: 1059334

We're excited to present an opportunity for a Customer Team Member at Co-op, a role that offers a compelling blend of community engagement, excellent benefits, and a supportive work environment. This position in Knutsford is ideal for individuals seeking a part-time role with regular overtime, providing a stable income and the flexibility to manage personal commitments.

Discovering the Opportunity

As a Customer Team Member, you'll be at the forefront of providing exceptional service to Co-op customers. This role is dynamic and varied, encompassing everything from serving customers at the till and on the shop floor to essential tasks like restocking shelves and maintaining store cleanliness. You'll be an integral part of a friendly team, working collaboratively to ensure a positive shopping experience for everyone.

Key Advantages for Candidates:

• Competitive Pay & Stability: Earn £12.60 per hour with a guaranteed 16 hours per week, supplemented by regular overtime opportunities. This permanent, part-time contract offers both security and the potential to increase your earnings.
• Exceptional Benefits Package: Co-op is renowned for its commitment to employee wellbeing. As a Customer Team Member, you'll receive:
  • 31 days of holiday (pro-rata for part-time colleagues), offering ample time for rest and personal pursuits.
  • A generous pension scheme with up to a 10% employer contribution.
  • Access to virtual healthcare services for you and your family, including GP appointments, mental health support, and more.
  • A significant 30% discount on all Co-op products, plus 10% off other brands, making your shopping more affordable.
  • Wagestream access, a financial wellbeing app allowing you to draw down a percentage of your earned pay when you need it.
  • A 24/7 employee assistance service for confidential support.
• Comprehensive Training & Development: Co-op provides full, paid training from day one, ensuring you have the skills and confidence to excel. There's a strong emphasis on personal development and career progression, meaning this role can be a stepping stone to further opportunities within the organization.
• Flexible Working Patterns: While shifts are varied, including early mornings, afternoons, and weekends, you'll have the opportunity to discuss your preferred working pattern at the interview. This allows for a degree of flexibility to align with your lifestyle.
• Community Focus: Co-op is deeply rooted in its communities. As a Customer Team Member, you'll have the chance to get involved in local activities and events, contributing positively to the area.
• Modern Application Process: Apply conveniently from your mobile device with no CV required, streamlining the initial application.

Important Considerations for Your Career Path:

• Age Requirement: Due to the nature of the role, which may involve working before 6 am or after 10 pm, applicants must be aged 18 or over.
• Shift Flexibility: The working pattern is varied and includes early starts and weekend work. Candidates who are comfortable with and can accommodate these shifts will be best suited for this role. Discussions at the interview stage will clarify specific rotas.
• Problem-Solving & Adaptability: The role requires individuals who are adaptable, can embrace change positively, and are adept at problem-solving. You'll be expected to contribute to solutions for both customer and colleague challenges.
• Customer-Centric Approach: A genuine care for the needs of customers and members is paramount. Excellent people skills and the ability to build positive relationships are key attributes for success.
• Teamwork: This role thrives on collaboration. You'll be working closely with colleagues, supporting each other to deliver the best possible service and create a positive store environment.
• Commitment to Inclusivity: Co-op is dedicated to building diverse teams and fostering an inclusive workplace. They welcome applications from all backgrounds and offer support for reasonable adjustments during the recruitment process.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a reputable organization with a strong ethical foundation, offering a rewarding work experience, excellent benefits, and a commitment to your personal and professional growth. If you're seeking a role that values your contribution, supports your wellbeing, and allows you to make a positive impact, this could be the perfect fit for your career journey.