Customer Team Member reference: 1059722

Career Opportunity: Customer Team Member at Co-op

Are you seeking a rewarding part-time role with a company that genuinely cares about its people and communities? This Customer Team Member position at Co-op in Sandbach offers a fantastic opportunity to join a dynamic team and contribute to a well-loved brand.

This role is ideal for individuals who are looking to develop their customer service skills in a supportive environment. With a competitive hourly rate of £12.60 and the potential for regular overtime, this permanent, part-time position (10 hours per week) provides flexibility alongside valuable work experience.

Advantages for Potential Candidates:

• Generous Benefits Package: Co-op is renowned for its commitment to employee wellbeing. As a Customer Team Member, you'll enjoy an impressive 31 days of holiday (pro-rata), a pension scheme with up to 10% employer contributions, and access to virtual healthcare services for yourself and your family.
• Significant Product Discount: Benefit from a substantial 30% discount on all Co-op products in-store, plus an additional 10% discount on many other brands. This is a significant perk for everyday savings.
• Comprehensive Training and Development: Co-op provides full, paid training, ensuring you're equipped with the skills and knowledge needed to excel. There's also a focus on personal development and career progression, supporting your long-term career path.
• Flexible Working: While this is a part-time role, the varied shifts, including early mornings, afternoons, late evenings, and weekends, offer flexibility. Rotas are shared three weeks in advance and accessible via your mobile, allowing for better planning.
• Supportive and Inclusive Culture: Co-op fosters a friendly and inclusive workplace, celebrating diversity and valuing the contributions of all colleagues. You'll be part of a team dedicated to helping customers and supporting each other.
• Focus on Wellbeing: Beyond physical health, Co-op offers support for mental and financial wellbeing, including access to a 24/7 employee assistance service and Wagestream, a money management app. They also provide market-leading policies to support colleagues through life events.
• Community Engagement: This role offers the chance to get involved in community activities and events, aligning with Co-op's long-standing commitment to its local areas.

Key Considerations for Your Career Path:

• Age Requirement: Please note that due to the nature of the shifts, including early mornings or late evenings, applicants must be aged 18 or over.
• Shift Flexibility: The varied working patterns are a key feature of this role. Be prepared to discuss your availability and preferences during the interview process. While offering flexibility, it requires adaptability.
• Customer-Centric Approach: The core of this role involves delivering excellent customer service. A genuine care for others, strong interpersonal skills, and a positive attitude are essential for success.
• Physical Demands: The role involves tasks such as stocking shelves and maintaining store cleanliness, which may require some physical activity.
• Adaptability and Problem-Solving: The ability to embrace change, contribute to problem-solving within the team, and help introduce new products and services will be highly valued.
• Application Process: The application involves completing two online assessments, which should take approximately 20 minutes. The ability to apply via a mobile device without a CV simplifies the initial application stage.

This Customer Team Member position at Co-op presents a valuable opportunity for individuals seeking a stable, part-time role with excellent benefits and a company that prioritizes its people and communities. It's a chance to build foundational customer service skills, contribute to a local store, and be part of an organization with a strong social conscience.