Customer Team Member reference: 1059680

Career Opportunity: Customer Team Member at Co-op (Kelsall, Tarporley)

This is an exciting opportunity for individuals looking to join a reputable organization and build a career within a customer-focused environment. The Customer Team Member role at Co-op offers a blend of customer service, operational tasks, and community engagement, making it a dynamic position for those who thrive in a hands-on role.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to its employees. Successful candidates will benefit from a generous 31 days of holiday (pro-rata for part-time), a competitive pension scheme with up to 10% employer contributions, and access to virtual healthcare services for themselves and their families. A significant 30% discount on all Co-op products is another attractive perk.
• Career Development and Support: Co-op provides full, paid training to ensure you are equipped with the necessary skills. Furthermore, they emphasize personal development and career progression, offering dedicated support to help you grow within the organization.
• Work-Life Balance and Flexibility: While the role is part-time at 20 hours per week, there is the potential for regular overtime, offering flexibility in earning potential. The varied shift patterns, including early mornings, afternoons, late evenings, and weekends, allow for customization to individual needs, to be discussed at the interview stage. Rotas are shared three weeks in advance and are accessible via mobile, promoting better planning.
• Employee Wellbeing: Co-op places a strong emphasis on the wellbeing of its colleagues, offering support for physical, mental, and financial health. This includes access to Wagestream for managing finances and a 24/7 employee assistance service.
• Community Focus: A unique aspect of this role is the opportunity to support and engage with the local community through various activities and events, aligning with Co-op's long-standing commitment to social responsibility.
• Inclusive Workplace: Co-op actively fosters a diverse and inclusive environment, welcoming applications from all backgrounds. They are committed to making reasonable adjustments throughout the recruitment process for individuals with disabilities and are part of the Disability Confident scheme.

Key Considerations for Candidates:

• Age Requirement: Due to the nature of the shifts, which may involve working before 6 am or after 10 pm, applicants must be aged 18 or over.
• Shift Flexibility: The role requires flexibility to work a variety of shifts, including early mornings, late evenings, and weekends. A willingness to discuss and adapt to these patterns is essential.
• Proactive and Customer-Centric Attitude: The ideal candidate will possess a genuine care for customer needs, strong people skills, and a positive approach to problem-solving and change.
• Application Process: The application process is designed to be accessible, allowing applications via mobile devices without requiring a CV. It does involve completing two short online assessments, estimated to take around 20 minutes.
• Nature of Duties: The role encompasses a broad range of responsibilities, including customer service at tills and on the shop floor, restocking shelves, maintaining store cleanliness, and assisting with product introductions.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to be part of a values-driven organization that invests in its people and its communities. If you are seeking a role that offers tangible benefits, a supportive work environment, and the chance to make a positive impact, this could be the perfect next step in your career journey.