Customer Team Member reference: 1060177

Customer Team Member Opportunity at Co-op: A Path to Meaningful Work and Career Growth

Embark on a rewarding career as a Customer Team Member at Co-op, a role that offers more than just a job – it's an opportunity to be part of a community-focused organization with a strong commitment to its people. This position, located at 19 Hartfield Road, Forest Row, is perfect for individuals who are passionate about customer service, enjoy working in a dynamic team environment, and are looking for a role with tangible benefits and development potential.

Key Advantages for Aspiring Candidates:

• Competitive Compensation and Benefits: Earn £12.60 per hour for a part-time role of 16 hours per week, with the potential for regular overtime. Beyond the hourly rate, Co-op offers an impressive benefits package designed to support your well-being. This includes a generous 31 days of holiday (pro-rata for part-time colleagues), a robust pension scheme with up to 10% employer contributions, and invaluable virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Employee Discount and Financial Well-being: Enjoy a fantastic 30% discount on all Co-op products in-store, plus an additional 10% discount on other brands. Financial well-being is further supported by Wagestream, a money management app that allows you access to a portion of your earned pay.
• Comprehensive Training and Development: Co-op is committed to your growth. You'll receive full, paid training, ensuring you have the skills and confidence to excel. The organization also provides dedicated support for your personal development and career progression, making this an excellent starting point or stepping stone in your career journey.
• Flexible Working and Work-Life Balance: While the role requires flexibility with shifts falling between 5:45 am and 2 pm, including weekends, Co-op values transparency. Rotas are shared three weeks in advance and are accessible on your mobile device. This structure, combined with the part-time nature of the role, can help in achieving a healthy work-life balance.
• Community Focus and Impact: As a Co-op team member, you'll be actively involved in supporting your local community through various activities and events. This aspect of the role allows for a sense of purpose and connection beyond daily tasks.
• Inclusive and Supportive Workplace: Co-op champions diversity and inclusion, actively seeking to build diverse teams that reflect the communities they serve. They are committed to providing a supportive environment where all colleagues can thrive and offer reasonable adjustments for candidates with disabilities.

Key Considerations for Your Career Path:

• Shift Flexibility is Essential: The working pattern requires flexibility, with shifts typically between 5:45 am and 2 pm, including weekends. Candidates should be comfortable with these hours and their potential impact on personal schedules.
• Age Requirement: Due to the nature of the shifts, including potential work before 6 am, applicants must be aged 18 or over.
• Engaging with Customers and Colleagues: A genuine care for customers, strong interpersonal skills, and the ability to build positive relationships are paramount. You'll be the face of Co-op, responsible for providing excellent service and working collaboratively with your team.
• Proactive Problem-Solving: The role involves a variety of tasks, from serving customers to stocking shelves and ensuring store safety. A positive approach to change and a knack for problem-solving will be highly beneficial.
• Application Process: The application is designed to be accessible, allowing you to apply using your mobile device without needing a CV. It does involve two short online assessments (approximately 20 minutes).

This Customer Team Member position at Co-op presents a fantastic opportunity for individuals seeking a stable, supportive, and engaging role. If you're driven by customer satisfaction, value teamwork, and are looking for a company that invests in its people and communities, this could be the perfect next step in your career.