Customer Team Member reference: 1056927

## Job Opportunity Review: Customer Team Member at The Co-operative Food This review provides an overview of the Customer Team Member role at The Co-operative Food in Bridport, focusing on the advantages and key considerations for potential candidates looking to advance their careers.

The Co-operative Food is offering a part-time, permanent position for a Customer Team Member, with a competitive hourly rate of £12.60. This role is ideal for individuals seeking flexible working hours and a supportive team environment. With 12 hours per week guaranteed and the potential for regular overtime, this position offers a solid foundation for those looking to supplement their income or build a career in retail.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op stands out with an impressive array of benefits. Successful candidates will receive 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to a 10% employer contribution, and access to virtual healthcare services for themselves and their families. This includes GP appointments, mental health support, and more, highlighting a commitment to employee wellbeing.
• Generous Employee Discount: A significant perk of this role is the 30% discount on all Co-op products in-store, plus an additional 10% discount on other brands. This offers substantial savings for everyday shopping.
• Focus on Wellbeing and Support: Beyond traditional benefits, Co-op emphasizes colleague care. You'll receive support for your physical, mental, and financial wellbeing, with market-leading policies designed to assist through life events. This holistic approach is a strong draw for candidates prioritizing a supportive employer.
• Paid Training and Career Development: Full, paid training is provided, ensuring you have the skills and confidence to excel in your role. The company also expresses a commitment to your personal development and career progression, offering a clear path for growth within the organization.
• Work-Life Balance and Predictability: Rotas are shared three weeks in advance and are accessible via mobile, allowing for better planning of your personal life. While shifts are varied, this advance notice helps manage work-life balance effectively.
• Commitment to Inclusivity: Co-op is dedicated to building diverse and inclusive teams, celebrating differences and ensuring their workforce reflects the communities they serve. They actively support candidates with disabilities, offering reasonable adjustments and guaranteed interviews if minimum criteria are met.
• Modern Application Process: The ability to apply using a mobile device without needing a CV simplifies the initial application, making the opportunity accessible to a wider range of candidates.

Key Considerations for Candidates:

• Age Requirement: Due to the nature of the shifts, which can involve working before 6 am or after 10 pm, applicants must be aged 18 or over.
• Shift Flexibility: The working pattern involves varied shifts, including early mornings (from 5 am), afternoons, late evenings (until 10 pm), and weekends. While specific details are discussed at the interview, candidates should be prepared for a flexible schedule.
• Application Assessments: The application process includes two online assessments, estimated to take around 20 minutes to complete.
• Proactive Role: This role requires more than just operating tills. You'll be actively involved in customer service, stock replenishment, maintaining store standards, and contributing to a positive team environment. A proactive and engaged attitude is essential.
• Community Involvement: An interest in supporting the local community through various activities and events is encouraged, offering a chance to be more than just an employee.

In summary, this Customer Team Member position at The Co-operative Food offers a compelling opportunity for individuals seeking a role with excellent benefits, a supportive work environment, and potential for career growth. The emphasis on wellbeing, community, and inclusivity makes it an attractive proposition for those looking for more than just a job, but a place to belong and contribute.