Customer Team Member reference: 1061826

Explore a Rewarding Opportunity: Customer Team Member at Co-op

Are you seeking a part-time role that offers genuine community engagement, excellent benefits, and a supportive work environment? This Customer Team Member position at Co-op, located at 72 Stilby Road Westfield, Yeovil, BA21 3EG, presents a fantastic opportunity for individuals looking to contribute to a well-respected organization while advancing their career path. With a permanent contract and a commitment to employee wellbeing, this role is designed to be both fulfilling and flexible.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op offers an exceptional range of benefits, including 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family.
• Significant Employee Discount: Enjoy a substantial 30% discount on all Co-op products in-store, plus additional discounts on other brands, making your everyday shopping more affordable.
• Career Development and Training: Benefit from full, paid training and dedicated support for your personal development and career progression. This ensures you’re well-equipped to excel in your role and beyond.
• Financial Wellbeing Support: Access to "Stream," a money management app, allows you to draw a percentage of your earned pay as needed, providing valuable financial flexibility.
• Commitment to Wellbeing: Co-op prioritizes your physical, mental, and financial wellbeing, offering market-leading policies for life events and a 24/7 employee assistance service.
• Community Focus: This role is ideal for those who want to actively support their local community and get involved in various activities and events.
• Inclusive Workplace: Co-op is dedicated to building diverse and inclusive teams, welcoming applications from all backgrounds and committed to creating a workplace where everyone feels they belong.
• Flexible Working: While the contract is for 12 hours per week, there is potential for regular overtime. The varied shifts, including early mornings, afternoons, late evenings, and weekends, offer flexibility to be discussed at interview.

Key Considerations for Your Career Path:

• Varied Responsibilities: As a Customer Team Member, your duties will extend beyond till operations and customer service. You will also be responsible for tasks such as restocking shelves, maintaining store cleanliness, and working on Post Office Counters. This offers a dynamic work experience and the chance to develop a broad skill set.
• Shift Flexibility: The requirement for varied shifts, including early mornings and late evenings, means this role is best suited for individuals who can adapt their schedules. It's important to note that due to potential working hours, applicants must be aged 18 or over.
• Customer-Centric Approach: A genuine passion for providing friendly and thoughtful customer service is essential. You'll be a key point of contact for customers, responding to queries, promoting Co-op products and Membership, and ensuring a positive shopping experience.
• Team Collaboration: Success in this role hinges on your ability to work collaboratively with colleagues to solve customer issues and contribute to a positive store atmosphere.
• Problem-Solving and Adaptability: A positive approach to change and problem-solving is highly valued, as you'll be involved in introducing new products and services and adapting to evolving store needs.
• Application Process: The application involves completing two online assessments, estimated to take around 20 minutes. While no CV is required for initial application via mobile device, preparation for these assessments will be beneficial.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to become part of a values-driven organization that genuinely cares for its employees and the communities it serves. If you possess a strong work ethic, excellent interpersonal skills, and a desire to contribute meaningfully, this role could be the perfect stepping stone in your career journey.