Customer Team Member reference: 1060747

This review provides an in-depth look at the Customer Team Member opportunity at Co-op in Monksford Street, Kidwelly. This role offers a compelling blend of competitive pay, excellent benefits, and a supportive work environment, making it an attractive prospect for individuals seeking a fulfilling part-time position.

Advantages for Potential Candidates:

• Competitive Compensation and Stability: With an hourly rate of £12.60 and a permanent contract offering 20 hours per week plus regular overtime, this role provides a stable income. The permanent nature of the contract offers long-term security, a significant advantage for career planning.
• Exceptional Benefits Package: Co-op is renowned for its employee-centric benefits, and this role is no exception. Candidates can look forward to:
  • A generous 31 days of holiday (pro-rata for part-time) for excellent work-life balance.
  • A pension scheme with up to a 10% Co-op contribution, supporting long-term financial health.
  • Access to virtual healthcare services, including GP appointments, mental health support, and more, for you and your family.
  • A substantial 30% discount on all Co-op products in-store, plus a 10% discount on other brands, offering significant savings.
  • Stream, a money management app for early access to earned wages, providing financial flexibility.
  • A 24/7 employee assistance service for comprehensive support.
• Comprehensive Training and Development: Co-op invests in its people by providing full, paid training. This commitment extends to dedicated support for personal development and career progression, indicating a clear path for growth within the organization.
• Flexible Working Patterns: While shifts are varied and include early mornings, afternoons, late evenings, and weekends, this flexibility can be a significant advantage for individuals managing other commitments. Specific shift patterns are discussed at the interview stage, allowing for tailored arrangements.
• Positive and Inclusive Work Culture: Co-op emphasizes a friendly team environment focused on customer service and community support. Their commitment to diversity and inclusion is evident, with a welcoming approach to all applicants and provisions for reasonable adjustments and the Disability Confident scheme.
• Community Engagement: The role offers an opportunity to get involved in local community activities and events, appealing to those who value making a positive local impact.

Key Considerations for Candidates:

• Shift Flexibility: Candidates must be prepared for a varied working pattern that includes early mornings, late evenings, and weekends. While this offers flexibility, it requires adaptability and a willingness to work outside traditional 9-to-5 hours.
• Physical Demands: The role involves tasks such as re-stocking shelves and cleaning, which require a degree of physical activity.
• Customer Focus: A genuine care for customer needs and excellent people skills are essential. The ability to build positive relationships and provide thoughtful service is paramount.
• Problem-Solving and Adaptability: A positive approach to change and problem-solving is valued, as you'll be expected to contribute to efficient store operations.
• Application Process: The application involves two online assessments, taking approximately 20 minutes. While no CV is needed, candidates should be prepared for these assessments.

This Customer Team Member position at Co-op presents a fantastic opportunity for individuals looking to join a reputable organization with a strong ethical foundation and a commitment to employee well-being. The comprehensive benefits, training, and supportive culture make it an excellent choice for career development and establishing a stable, fulfilling part-time role.