Customer Team Member reference: 1061520

Career Opportunity: Customer Team Member at Co-op (Swansea)

Embark on a rewarding career path with Co-op as a Customer Team Member in Swansea! This role offers a fantastic opportunity to contribute to a beloved community brand while developing your customer service and retail skills. If you're looking for a flexible part-time position with excellent benefits and a supportive work environment, this could be the perfect fit for you.

Advantages for Aspiring Candidates:

• Comprehensive Training: Co-op provides full, paid training, ensuring you're well-equipped to excel in your role. This investment in your development is a significant advantage for those starting or looking to build their retail career.
• Lucrative Benefits Package: Beyond the competitive hourly rate of £12.60, you'll enjoy substantial perks including:
  • 31 days of holiday (pro-rata for part-time).
  • A generous pension scheme with up to 10% employer contributions.
  • Exclusive 30% discount on all Co-op products in-store, plus 10% on other brands.
  • Access to virtual healthcare services for you and your family, including GP appointments, mental health support, and more.
  • A 24/7 employee assistance service for well-being support.
  • Stream app for early access to earned wages.
• Career Growth & Development: Co-op is committed to your personal development and career progression, offering dedicated support to help you advance within the company.
• Work-Life Balance & Flexibility: With a permanent part-time contract of 12 hours per week, plus regular overtime opportunities, you can achieve a healthy work-life balance. The varied shift patterns, including early mornings, afternoons, late evenings, and weekends, offer flexibility to suit different lifestyles, with rotas shared three weeks in advance and accessible via your mobile.
• Community Focus & Values: Co-op's long-standing commitment to fairness, community, and colleague well-being is a unique selling point. You'll be part of a team that genuinely cares about its members and the local community, fostering a positive and impactful work environment.
• Inclusive Workplace: Co-op actively promotes diversity and inclusion, welcoming applications from all backgrounds and supporting colleagues with disabilities through their "Disability Confident" status.
• Simplified Application: You can apply easily using your mobile device without needing a CV, making the initial application process straightforward and accessible.

Key Considerations for Your Career Path:

• Shift Pattern Flexibility: The role requires flexibility to work varied shifts, including early mornings, late evenings, and weekends. While this offers adaptability, it's important to consider if these patterns align with your personal commitments and long-term career goals. Discussing specific shift preferences at the interview is recommended.
• Active Role & Responsibilities: This is a hands-on role that involves more than just till operation. You'll be responsible for customer service, shelf stocking, maintaining store standards, and assisting with new product introductions. Candidates who enjoy an active and varied workday will thrive here.
• Customer-Centric Approach: A genuine care for customer needs and strong people skills are essential. If you are passionate about providing excellent service and building positive relationships, this role is well-suited to your career aspirations.
• Problem-Solving & Adaptability: The ability to approach change and problem-solving with a positive attitude is valued. This indicates opportunities to develop resilience and proactive thinking, which are crucial for career advancement in any field.
• Part-Time Commitment: While the 12-hour contract offers flexibility, it's important to consider if this aligns with your desired weekly working hours and income expectations. The availability of regular overtime can supplement this.

This Customer Team Member position at Co-op in Swansea is an excellent starting point or a valuable addition to your retail experience. It offers a strong blend of rewarding work, comprehensive benefits, and a commitment to colleague well-being, making it a compelling opportunity for individuals looking to grow within a reputable and ethical organisation.