Customer Team Member reference: 1060850

Discover a Rewarding Career as a Customer Team Member at Co-op

Embark on a fulfilling part-time career with Co-op as a Customer Team Member. This role offers a unique opportunity to be part of a values-driven organization that prioritizes its people and communities. If you are customer-focused, enjoy working in a dynamic environment, and are looking for a role with excellent benefits and development potential, this could be the perfect fit for you.

Key Advantages for Candidates:

• Generous Benefits Package: Co-op offers a truly comprehensive benefits package designed to support your well-being. This includes a substantial 31 days of holiday (pro-rata for part-time), a competitive pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more. You'll also enjoy a fantastic 30% discount on all Co-op products in-store, plus 10% off other brands.
• Career Development and Training: You will receive full, paid training to equip you with the skills needed to excel in your role. Co-op is committed to your personal development and career progression, providing dedicated support to help you grow within the organization.
• Flexible Working and Work-Life Balance: While the role involves varied shifts, including early mornings, afternoons, late evenings, and weekends, Co-op aims to provide rotas three weeks in advance, accessible on your mobile. This flexibility, combined with regular overtime opportunities, allows for a structured yet adaptable work schedule.
• Supportive and Inclusive Environment: Co-op fosters a friendly and inclusive workplace where teamwork is paramount. You'll be part of a team dedicated to helping customers and colleagues, with a strong emphasis on supporting each other through life events with market-leading policies.
• Community Focus: As a Co-op colleague, you'll have the chance to get involved in local community activities and events, contributing to a brand with a long-standing commitment to making things fairer.
• Financial Wellbeing: Access to 'Stream', a money management app, allows you to draw a percentage of your earned pay as you go, providing greater control over your finances.
• Streamlined Application Process: Co-op offers a convenient application process, allowing you to apply via your mobile device without the need for a traditional CV.

Key Considerations for Candidates:

• Age Requirement: Applicants must be aged 18 or over due to the nature of the shifts, which may involve working before 6 am or after 10 pm, or other business-related needs.
• Shift Flexibility: The working pattern involves varied shifts across early mornings, afternoons, late evenings, and weekends. It is important to be comfortable with this flexibility and discuss your availability during the interview process.
• Varied Responsibilities: The role encompasses a wide range of duties, including customer service at tills and on the shop floor, working in the in-store bakery, restocking shelves, cleaning, and ensuring store safety and compliance. A positive attitude towards problem-solving and change is beneficial.
• Commitment to Inclusivity: Co-op is dedicated to building diverse teams and welcomes applications from everyone. They are committed to making reasonable adjustments during the recruitment process for candidates with disabilities and are part of the Disability Confident scheme.
• Online Assessments: The application process includes two online assessments, estimated to take around 20 minutes to complete.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a company that genuinely cares for its colleagues and communities. If you are looking for a role that offers great benefits, a supportive team, and a chance to make a difference, we encourage you to explore this exciting prospect.