Customer Team Member reference: 1061201

We're excited to present an opportunity for a Customer Team Member at Co-op in Farnborough. This role offers a chance to join a well-established organisation with a strong community focus, providing a foundational stepping stone for individuals looking to build a career in customer service and retail.

This position is ideal for those seeking part-time work that offers flexibility and a supportive environment. With a contract of 12 hours per week plus regular overtime, and a permanent contract, it provides stability for individuals balancing other commitments or looking for supplementary income. The pay rate of £12.60 per hour is competitive, and the provision of full, paid training means that prior experience is not essential, making it accessible to a wide range of candidates.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its excellent benefits, including a generous 31 days of holiday (pro-rata), a robust pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. The substantial 30% discount on Co-op products and 10% on other brands is a significant perk.
• Career Development and Support: Co-op prioritizes colleague wellbeing with support for physical, mental, and financial health. They also offer market-leading policies for life events. The commitment to full, paid training and dedicated support for personal development and career progression highlights a genuine investment in their employees' growth.
• Flexible Working and Work-Life Balance: The part-time nature of this role, combined with rotas shared three weeks in advance and accessible via mobile, can contribute to a healthy work-life balance. While the shifts are generally 3pm-11pm, including weekends, there's an openness to discussion at the interview stage.
• Community Focus and Values: Co-op's long-standing commitment to fairness, community, and ethical practices offers a chance to work for an organisation that aligns with these values. Involvement in community activities is also a component of the role.
• Accessible Application Process: The ability to apply via mobile device without a CV simplifies the initial application, making it more accessible to a broader audience.

Key Considerations for Candidates:

• Shift Times and Weekend Work: The working pattern is primarily 3pm-11pm, including weekends. Candidates should be comfortable with these hours and weekend commitments, although specific arrangements can be discussed during the interview.
• Age Requirement: Applicants must be aged 18 or over due to the potential for working before 6 am or after 10 pm, or other business-related needs.
• Role Responsibilities: This is a hands-on role that involves a variety of tasks, including customer service at the tills and on the shop floor, stocking shelves, cleaning, and ensuring store safety and compliance. A willingness to be adaptable and undertake diverse duties is important.
• Application Assessments: The application process includes two online assessments that take approximately 20 minutes to complete.
• Commitment to Inclusion: Co-op is dedicated to building diverse and inclusive teams. They welcome applications from everyone and offer support and reasonable adjustments for candidates with disabilities.

This Customer Team Member position at Co-op is an excellent opportunity for individuals who are passionate about customer service, enjoy working in a team environment, and are looking for a role with a company that truly values its employees and their communities. It provides a solid foundation for developing valuable retail and customer-facing skills, with clear pathways for personal and professional growth.