Customer Team Member reference: 1061990

Review: Customer Team Member Opportunity at Co-op, Camberley

This role for a Customer Team Member at Co-op in Camberley presents a compelling opportunity for individuals seeking a part-time position with excellent benefits and a focus on community and colleague well-being. Designed for those who enjoy customer interaction and thrive in a supportive team environment, this position offers a chance to develop valuable retail and customer service skills.

Advantages for Potential Candidates:

• Generous Benefits Package: Co-op stands out with an impressive array of benefits, including a significant 30% discount on Co-op products, 31 days of holiday (pro-rata for part-time), a strong pension scheme with up to 10% employer contributions, and access to comprehensive virtual healthcare services for you and your family. The inclusion of a money management app for early access to earned pay and a 24/7 employee assistance service further underscores Co-op's commitment to colleague welfare.
• Focus on Well-being and Support: Beyond standard benefits, Co-op emphasizes a holistic approach to colleague well-being. This includes support for physical, mental, and financial health, alongside market-leading policies designed to assist with significant life events. This dedication to a supportive work environment is a significant draw for those prioritizing a healthy work-life balance.
• Paid Training and Career Development: New hires will benefit from full, paid training, ensuring they are well-equipped to excel in their roles. The description also highlights a commitment to personal development and career progression, suggesting opportunities for growth within the organization.
• Community Engagement: This role offers the chance to be an active part of a local community, contributing to events and supporting local initiatives. For individuals who value making a positive impact, this aspect of the role will be particularly appealing.
• Flexibility and Overtime Potential: While offering a core of 20 hours per week, the role includes regular overtime opportunities, allowing for increased earning potential. The varied shifts, though requiring flexibility, are discussed at the interview stage, providing transparency.
• Inclusive Workplace: Co-op actively promotes diversity and inclusion, welcoming applications from all backgrounds and offering support for candidates with disabilities. This commitment to creating a welcoming environment is a key differentiator.

Key Considerations for Candidates:

• Shift Patterns: The working pattern involves varied shifts between 3 pm and 11 pm, including weekends. Candidates should carefully consider their availability and comfort with these evening and weekend hours. While flexibility is expected, the specifics will be discussed during the interview.
• Age Requirement: Applicants must be 18 years or older due to the potential for shifts outside standard hours (before 6 am or after 10 pm) or other business-related needs.
• Post Office Counter Duties: A significant aspect of this role involves working on Post Office counters. Candidates should be comfortable and capable of undertaking these specific responsibilities, in addition to general store duties.
• Application Process: The application is designed to be mobile-friendly and does not require a CV. However, it does involve completing two online assessments, estimated to take around 20 minutes. Candidates should allocate sufficient time for this.
• Dynamic Environment: As a Customer Team Member, you will be involved in a variety of tasks, from customer service and till operations to restocking, cleaning, and supporting new product launches. A proactive and adaptable approach is essential.

In conclusion, this Customer Team Member position at Co-op offers a rewarding opportunity for individuals seeking a part-time role that provides substantial benefits, a supportive work culture, and a chance to contribute positively to their local community. By carefully considering the shift patterns and the diverse nature of the responsibilities, candidates can determine if this role aligns with their career aspirations and personal circumstances.