Customer Team Member reference: 1061254

This Customer Team Member role at Co-op presents an excellent opportunity for individuals seeking a part-time position with a strong focus on customer service, community engagement, and employee well-being. Located at 130 Colindale Avenue, Colindale, NW9 5HE, this role offers a competitive hourly pay of £13.85, which includes a London allowance, for a commitment of 12 hours per week with the potential for regular overtime.

This is a 3-month temporary contract, making it an ideal role for those looking for a flexible opportunity or to gain valuable retail experience. The working pattern is adaptable, with shifts available from 6 am to 3 pm or 3 pm to 11 pm, encompassing weekdays and weekends. Discussions regarding specific shift patterns will take place during the interview, allowing for a good understanding of mutual fit.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to its employees. Successful candidates will benefit from 31 days of holiday (pro-rata for part-time colleagues), a generous pension scheme with up to 10% Co-op contribution, and access to virtual healthcare services for themselves and their families, including GP appointments, mental health support, and more.
• Employee Well-being Focus: Beyond standard benefits, Co-op prioritizes physical, mental, and financial well-being. They offer market-leading policies to support colleagues through significant life events and provide access to Stream, a money management app for early access to earned pay.
• Valuable Retail Experience: The role involves a diverse range of tasks, from till operations and customer interaction on the shop floor to working in the in-store bakery, restocking shelves, and maintaining store cleanliness. This broad exposure provides a solid foundation in retail operations.
• Full Paid Training: Candidates will receive comprehensive, paid training, ensuring they are well-equipped to excel in their role and develop their skills.
• Career Development Support: The Co-op offers dedicated support for personal development and career progression, suggesting a pathway for growth within the organization.
• Employee Discounts: A significant perk is the 30% discount on all Co-op products in-store, alongside 10% discounts on other brands, offering considerable savings.
• Flexible Application Process: The ability to apply via a mobile device without the need for a CV streamlines the initial application, making it accessible and efficient.
• Community Impact: The role encourages involvement in community activities and events, appealing to those who wish to make a positive local impact.
• Inclusive Workplace: Co-op is committed to building diverse and inclusive teams and welcomes applications from all individuals. They are a Disability Confident employer and offer support for necessary adjustments during the recruitment process.

Key Considerations for Candidates:

• Age Requirement: Applicants must be aged 18 or over due to the potential for working before 6 am or after 10 pm, or other business-related needs.
• Temporary Contract: This is a 3-month temporary position. Candidates should consider how this aligns with their long-term career goals.
• Shift Flexibility: While some flexibility is offered, candidates should be prepared for varied shift patterns, including weekdays and weekends, and have the ability to work within the specified morning or evening windows.
• In-Store Bakery Duties: A portion of the role involves working in the in-store bakery. Candidates should be comfortable with these responsibilities.
• Application Assessments: The application process includes two online assessments, estimated to take approximately 20 minutes to complete.
• Pro-rata Benefits: Certain benefits, such as holiday entitlement, are pro-rata for part-time colleagues, meaning they will be adjusted based on the hours worked.

This Customer Team Member position at Co-op is an excellent stepping stone for individuals who are passionate about customer service, enjoy working in a team environment, and value a company that genuinely cares for its employees and the community. The combination of attractive benefits, practical experience, and a supportive culture makes this a compelling opportunity for career development within the retail sector.