Customer Team Member Opportunity at Co-op: A Career in Community and Service

Are you seeking a role that combines customer interaction, teamwork, and a genuine connection to your community? This Customer Team Member position at Co-op in Andover offers a compelling opportunity for individuals looking to build a career grounded in service and mutual support. With a focus on providing excellent customer experiences, this role is ideal for those who are passionate about helping others and contributing to a positive retail environment.

Key Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op stands out with an impressive array of benefits designed to support your wellbeing. This includes a generous 31 days of holiday (pro-rata for part-time roles), a robust pension scheme with up to 10% employer contributions, and access to invaluable virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Generous Employee Discount: Enjoy a substantial 30% discount on all Co-op products purchased in-store, significantly enhancing your personal savings.
• Flexible and Supportive Work Environment: While the role involves a 16-hour per week contract with regular overtime opportunities, Co-op offers a permanent contract, providing stability. The varied shifts, including early mornings, afternoons, late evenings, and weekends, are designed to be discussed at interview, allowing for a degree of flexibility. Rotas are shared three weeks in advance and accessible via your mobile, promoting better planning.
• Commitment to Employee Wellbeing: Beyond standard benefits, Co-op demonstrates a deep commitment to your physical, mental, and financial wellbeing. This includes market-leading policies for significant life events and access to "Stream," a money management app allowing early access to earned wages.
• Extensive Training and Development: You will receive full, paid training, ensuring you are well-equipped for your role. Co-op also emphasizes dedicated support for your personal development and career progression, providing a clear path for growth within the organization.
• Community Focus: As a Co-op employee, you'll be part of an organization with a rich history of supporting its members and local communities. This role offers opportunities to get involved in community activities and events.
• Inclusive Workplace: Co-op is dedicated to building diverse and inclusive teams. They welcome applications from everyone and are committed to creating a workplace where all colleagues feel they belong, actively supporting individuals through their inclusive policies and practices, including being part of the Disability Confident scheme.

Key Considerations for Your Career Path:

• Shift Flexibility: The working pattern involves varied shifts, including early mornings (from 6 am) and late evenings (until 10 pm), as well as weekends. Candidates must be comfortable with these potentially non-traditional hours, which is why the role requires applicants to be 18 years of age or over. This flexibility can be a significant advantage for those seeking varied schedules or supplementary work, but it's crucial to assess if it aligns with your personal commitments.
• Diverse Responsibilities: The role extends beyond traditional till work. You will be involved in all aspects of store operations, including working in the in-store bakery, re-stocking shelves, cleaning, and ensuring product freshness and pricing accuracy. This breadth of experience can be invaluable for developing a well-rounded skillset in retail.
• Application Process: The application is designed to be accessible, allowing you to apply using your mobile device without needing a CV. However, be prepared to complete two online assessments, which will take approximately 20 minutes.
• Career Growth Potential: While this is an entry-level position, Co-op's emphasis on training and development suggests opportunities for advancement. Consider how the skills and experience gained here can be leveraged for future roles within Co-op or the wider retail sector.

This Customer Team Member position offers more than just a job; it's an opportunity to join a values-driven organization that prioritizes its people and communities. If you are looking for a role where you can make a tangible difference, develop a broad range of skills, and benefit from excellent support and rewards, this Co-op opportunity is certainly worth exploring for your career journey.