Customer Team Member reference: 1061228

Customer Team Member - Bingley 5 Rise Shopping Centre

This opportunity at the Co-op in Bingley's 5 Rise Shopping Centre presents a compelling part-time role for individuals seeking to contribute to a community-focused business while developing valuable customer service skills. With a competitive hourly rate of £12.60 and guaranteed hours supplemented by regular overtime, this permanent contract offers stability and the potential for increased earnings.

Key Advantages for Candidates:

• Financial Benefits: A strong hourly rate of £12.60, with opportunities for overtime, provides a solid income. The Co-op's commitment to employee well-being extends to a generous pension scheme with up to 10% employer contributions and access to the Stream app for managing earned pay.
• Work-Life Balance: The part-time nature of this role, with 8 contracted hours per week, is ideal for those seeking to balance work with other commitments, such as further education, family, or personal pursuits. The flexible working pattern, involving two shifts between 1pm and 10:15pm on specific weekdays and weekends, can be discussed at interview to find a suitable arrangement.
• Comprehensive Benefits Package: Beyond the standard pay, Co-op employees enjoy an impressive 31 days of holiday (pro-rata for part-time), a substantial 30% discount on all Co-op products in-store, and additional discounts on other brands.
• Holistic Well-being Support: Co-op demonstrates a genuine commitment to its colleagues' well-being. This includes access to virtual healthcare services for physical and mental health, including GP appointments, eye care, and nutrition/fitness consultations, as well as a 24/7 employee assistance service.
• Career Development and Training: Full, paid training is provided, ensuring you are well-equipped for the role. Co-op also emphasizes support for personal development and career progression, indicating a pathway for growth within the organisation.
• Community Focus: Joining Co-op means becoming part of an organisation with a rich history of supporting its members and local communities. This role offers the chance to actively contribute to community initiatives and events.
• Inclusive Environment: Co-op is dedicated to building diverse and inclusive teams. They welcome applications from all backgrounds and are committed to creating a workplace where everyone feels they belong. The company is also proud to be part of the Disability Confident scheme, offering support for candidates with disabilities throughout the recruitment process.
• Convenient Application Process: The ability to apply using a mobile device without a CV simplifies the initial application stage.

Key Considerations for Candidates:

• Age Requirement: Applicants must be 18 years or older due to the potential for working outside of standard hours.
• Shift Flexibility: While the specific shifts are part-time, flexibility is required within the 1pm to 10:15pm window on Wednesdays, Thursdays, Saturdays, or Sundays. This should align with your personal availability and career aspirations.
• Application Assessments: Be prepared to complete two online assessments, which should take approximately 20 minutes. This is a standard part of Co-op's recruitment process.
• Role Responsibilities: As a Customer Team Member, you will be involved in a variety of tasks, including till operation, customer service on the shop floor, restocking shelves, and maintaining store cleanliness. A proactive and adaptable approach is essential.
• Commitment to Co-op Values: The role suits individuals who genuinely care for customers, possess strong interpersonal skills, and have a positive attitude towards problem-solving and change. Aligning with Co-op's community-focused ethos is important.

This Customer Team Member position offers a fantastic entry point into a reputable organisation that values its employees and their contributions to the community. The comprehensive benefits, supportive environment, and opportunities for personal growth make it a strong consideration for individuals seeking a rewarding part-time career.