Customer Team Member reference: 1060776

Discover a Rewarding Career as a Customer Team Member at Co-op

Are you seeking a part-time role where you can make a tangible difference in your local community while enjoying excellent benefits and a supportive work environment? This Customer Team Member position at Co-op in Burwell presents a fantastic opportunity for individuals who are passionate about customer service and eager to contribute to a values-driven organization.

This role offers a permanent contract with 12 hours per week, plus the potential for regular overtime, providing a stable foundation for your career. The shift pattern of 2 pm-10:30 pm, including weekends, offers a consistent schedule, with further details to be discussed during the interview. A significant advantage is the full, paid training provided, ensuring you have all the skills and knowledge necessary to excel from day one. The simplified application process, which allows for mobile device use and does not require a CV, makes this opportunity accessible to a wide range of candidates.

Key Advantages for Aspiring Candidates:

• Exceptional Benefits Package: Co-op offers a truly compelling suite of benefits that go beyond the standard. This includes a generous 31 days of holiday (pro-rata for part-time colleagues), a robust pension scheme with up to 10% employer contributions, and immediate access to virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Significant Employee Discount: Enjoy a substantial 30% discount on all Co-op products in-store, along with 10% off other brands. This is a fantastic perk that adds considerable value to your overall compensation.
• Focus on Wellbeing and Support: Co-op distinguishes itself with a profound commitment to employee wellbeing. You'll benefit from support for your physical, mental, and financial health, including access to Stream, an app for early access to earned wages. Furthermore, market-leading policies are in place to support colleagues through significant life events, demonstrating a deep care for your personal journey.
• Career Development and Training: Beyond initial training, Co-op is invested in your long-term growth. You'll receive dedicated support for your personal development and career progression, ensuring this role can be a stepping stone to future opportunities.
• Community Impact: As a Customer Team Member, you'll be an integral part of a friendly team dedicated to serving customers and actively supporting your local community through various activities and events.
• Flexible and Accessible Application: The ability to apply easily via mobile and the elimination of a CV requirement makes this role highly accessible.
• Inclusive Workplace: Co-op is committed to building diverse teams and creating inclusive environments where everyone can thrive. They actively welcome applications from all backgrounds and are part of the Disability Confident scheme, offering interviews to disabled candidates who meet the minimum criteria.

Key Considerations for Your Career Path:

• Shift Timing: The role requires availability for shifts between 2 pm and 10:30 pm, including weekends. Candidates must be aged 18 or over due to the potential for working outside of standard hours.
• Varied Responsibilities: This is not just a till role. You will be actively involved in all aspects of store operations, including customer service on the shop floor, restocking shelves, maintaining store cleanliness, and ensuring compliance with safety and legal standards. This variety offers excellent opportunities to develop a broad skill set.
• Customer-Centric Approach: A genuine care for customer needs and strong interpersonal skills are paramount. You'll be expected to build positive relationships and provide exceptional service.
• Adaptability: A positive approach to change and problem-solving is essential, as you'll be involved in introducing new products and services and contributing to a dynamic store environment.
• Application Process: Be prepared to complete two short online assessments (approximately 20 minutes) as part of the application.

This Customer Team Member position at Co-op in Burwell offers a compelling blend of rewarding work, exceptional benefits, and a supportive environment. If you are a proactive individual with a passion for service and a desire to contribute to a community-focused organization, this could be the perfect next step in your career journey.