Customer Team Member reference: 1061463

This is an exciting opportunity for individuals seeking a dynamic role within a well-established and community-focused organization. The Customer Team Member position at the Co-op in Selby Road, Askern, offers a blend of customer service, operational duties, and the chance to contribute to a thriving local business.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its generous employee benefits. This role includes a substantial 31 days of holiday (pro-rata for part-time), a competitive pension scheme with up to a 10% employer contribution, and exceptional virtual healthcare services for both employees and their families. A significant 30% discount on Co-op products, plus an additional 10% on other brands, is a standout perk.
• Financial Wellbeing Support: The inclusion of "Stream," a money management app allowing access to earned wages before payday, demonstrates a commitment to employee financial health.
• Career Development and Training: Co-op provides full, paid training for all new Customer Team Members. The emphasis on personal development and career progression, coupled with rotas shared three weeks in advance and accessible via mobile, suggests a supportive environment for growth.
• Community Impact: As a cooperative, Co-op places a strong emphasis on its role within the community. This position offers the chance to actively participate in community initiatives and events, adding a meaningful dimension to the role.
• Commitment to Inclusivity: Co-op is actively building diverse and inclusive teams and welcomes applications from all backgrounds. Their commitment to the Disability Confident scheme and support for adjustments during the recruitment process ensures a fair and welcoming experience for all candidates.
• Flexibility and Stability: While the role is part-time at 16 hours per week, there is potential for regular overtime. The permanent contract offers stability, and the varied shift patterns, including early mornings, afternoons, and late evenings, provide flexibility for those who can adapt their schedules.

Key Considerations for Candidates:

• Shift Flexibility: The working pattern involves varied shifts, including early mornings (from 5:45 am), afternoons, late evenings, and weekends. Candidates must be prepared for this flexibility and discuss their availability during the interview.
• Age Requirement: Due to the potential for working before 6 am or after 10 pm, applicants must be aged 18 or over.
• Application Process: The application process is designed to be accessible, not requiring a CV and allowing for mobile application. However, it does involve two online assessments that take approximately 20 minutes to complete.
• Proactive Approach: This role requires a proactive individual who enjoys interacting with customers, maintaining store standards, and contributing to a team environment. A genuine care for customer needs and strong people skills are essential.
• Adaptability: The ability to embrace change and contribute positively to problem-solving will be highly valued, especially as the store introduces new products and services.

In summary, this Customer Team Member role at Co-op presents a compelling opportunity for individuals who are passionate about customer service, value a supportive and inclusive workplace, and are looking for a role with excellent benefits and potential for growth within a company that genuinely cares for its colleagues and communities.