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Job at Marks & Spencer in Greenhithe, Kent
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133 jobs at Marks & Spencer

Christmas Customer Assistant - Food Through The Night - Bluewater £3 per hour premium for hours worked between 10:00 PM and 6:00 AM in Greenhithe, Kent
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Christmas Customer Assistant - Instore Bakery Early Morning - Bluewater reference: 6253597630

Job at Marks & Spencer in Greenhithe, Kent

Career Opportunity: Customer Experience Champion

This role offers a dynamic opportunity to become a vital part of a customer-focused retail environment, where your dedication to service and product knowledge will directly contribute to a positive shopping experience. If you are passionate about engaging with people and thrive in a fast-paced setting, this position could be an excellent step in your retail career.

Key Advantages for Aspiring Candidates:

  • Direct Customer Impact: You will be the forefront of the brand, playing a crucial role in shaping customer perceptions and contributing to the continuous improvement of the business.
  • Product Expertise Development: The role provides a platform to build in-depth product knowledge, enabling you to confidently recommend and sell a range of items, enhancing your sales acumen.
  • Skill Enhancement: Opportunities abound to hone your customer service skills, learn efficient stock management, and develop proficiency in utilizing digital tools to enhance customer interactions.
  • Flexible Working Patterns: While specific shifts are outlined, the description hints at a commitment to flexible working, which can be advantageous for work-life balance.
  • Premium for Unsocial Hours: A premium of £3 per hour is offered for work performed during unsociable hours (22:00 PM - 06:00 AM), providing financial incentive for working outside of standard business times.
  • Commitment to Inclusivity: Marks & Spencer champions an inclusive environment, embracing diversity and equal opportunities, and is open to discussing flexible working arrangements and making reasonable adjustments to the recruitment process.
  • Seasonal Opportunity: The mention of "Christmas" and the requirement to work full-time during specific December weeks indicates a potential for increased hours and earnings during peak seasons.

Key Considerations for Your Career Path:

  • Working Pattern: The advertised working hours are varied and include early mornings and late evenings across different days of the week. Candidates should carefully review these patterns to ensure they align with their personal commitments and lifestyle.
  • Age Restriction: Due to health and safety regulations, applicants must be 18 years of age or older.
  • Adaptability: The role requires adaptability to changing situations and a willingness to proactively engage with customers. This is ideal for individuals who enjoy variety and can respond effectively to evolving needs.
  • Customer-Centric Approach: A strong emphasis is placed on putting customers first. Candidates who naturally prioritize service and enjoy building relationships will find this role particularly rewarding.
  • Proactive Engagement: Success in this role hinges on proactively understanding customer needs and making recommendations. This requires strong interpersonal skills and a genuine interest in helping others.
  • Seasonal Demands: Be aware of the operational requirement to work up to full-time during the weeks of December 14th and 21st. This period is crucial for the business and requires a high level of commitment.

This role is an excellent stepping stone for individuals looking to build a foundation in customer service and retail operations within a reputable organization. It emphasizes continuous learning, customer dedication, and the development of valuable transferable skills.

ID 1253141 Sectors:
in Greenhithe, Kent, England
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