Customer Team Member reference: 1061516

Career Opportunity: Customer Team Member at Co-op, Dunbar

Are you seeking a dynamic and rewarding part-time role where you can make a real difference in your local community? This Customer Team Member position at Co-op in Dunbar presents an excellent opportunity for individuals who are passionate about providing exceptional customer service and contributing to a positive store environment. This role is ideal for those looking for a stable, permanent contract with valuable benefits and a supportive work environment.

Advantages for Potential Candidates:

• Competitive Pay and Contract Security: Earn £12.60 per hour on a permanent, part-time contract, with the potential for regular overtime. This offers a stable income and the chance to increase your earnings.
• Exceptional Benefits Package: Co-op stands out with a comprehensive benefits package. This includes a generous 31 days of holiday (pro-rata), a contributory pension scheme with up to 10% employer contributions, and immediate access to virtual healthcare services for you and your family.
• Significant Employee Discount: Enjoy a substantial 30% discount on all Co-op products in-store, plus an additional 10% discount on other brands. This is a fantastic perk for everyday savings.
• Work-Life Balance and Flexibility: While offering varied shifts including early mornings, afternoons, late evenings, and weekends, the role provides a part-time commitment of 20 hours per week, allowing for flexibility. Rotas are shared three weeks in advance and accessible via mobile, aiding in personal planning.
• Comprehensive Training and Development: Co-op is committed to your growth. You will receive full, paid training and ongoing support for your personal development and career progression.
• Focus on Wellbeing: Beyond physical health, Co-op prioritizes your mental and financial wellbeing. Access to a 24/7 employee assistance service and resources like the 'Stream' app for early access to earned pay are provided.
• Inclusive and Supportive Culture: Co-op is dedicated to building diverse and inclusive teams. They actively welcome applications from all backgrounds and are committed to creating a workplace where everyone feels they belong.

Key Considerations for Your Career Path:

• Customer-Centric Approach: The core of this role involves putting customers first. If you thrive on interacting with people, solving their queries, and ensuring a positive shopping experience, this is an excellent fit.
• Team Collaboration: You'll be part of a friendly team, working together to support colleagues and customers. Strong interpersonal skills and a willingness to collaborate are essential.
• Adaptability and Problem-Solving: The role requires attention to detail in stock management, ensuring safety and legal compliance, and a positive attitude towards change and problem-solving.
• Community Engagement: There are opportunities to get involved in local community activities, making this role rewarding beyond day-to-day tasks.
• Application Process: The application is designed to be accessible, with the ability to apply via a mobile device without a CV. Be prepared to complete two short online assessments (approximately 20 minutes).

This Customer Team Member position at Co-op offers more than just a job; it’s an opportunity to join a values-driven organization that genuinely cares for its colleagues and the communities it serves. It's a chance to develop your customer service skills, benefit from excellent employee support, and contribute positively to a local hub.