Customer Team Member reference: 1061831

Discover a Rewarding Career as a Customer Team Member at Co-op

This opportunity at Co-op's 8A Milton Road West, Edinburgh location offers a part-time role as a Customer Team Member, with a contract of 12 hours per week and the potential for regular overtime. If you're seeking a role that combines direct customer interaction with a variety of store operations, and you value a supportive and inclusive work environment, this could be an excellent next step in your career.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to its colleagues. As a Customer Team Member, you'll enjoy an impressive array of benefits, including 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family.
• Significant Staff Discount: Benefit from a substantial 30% discount on all Co-op products in-store, as well as 10% discounts on many other brands, making your grocery shopping more affordable.
• Focus on Wellbeing: Co-op prioritizes your physical, mental, and financial wellbeing. You'll have access to a 24/7 employee assistance service and a money management app to access a percentage of your earned pay.
• Career Development and Training: Receive full, paid training and dedicated support for your personal development. Co-op is committed to your career progression within the organisation.
• Work-Life Balance Support: While the role requires a flexible approach to shift patterns, rotas are shared three weeks in advance and are accessible via your mobile device. This allows for better planning of your personal life.
• Inclusive and Supportive Culture: Co-op is actively building diverse and inclusive teams and welcomes applications from everyone. They are committed to creating a workplace where all colleagues feel they belong and are supported by inclusive policies. They also proudly offer interviews to disabled candidates who meet the minimum criteria.
• Community Engagement: This role offers the chance to get involved in community activities and events, allowing you to contribute positively to the local area.
• Simplified Application Process: The ability to apply using your mobile device without needing a CV streamlines the initial application, making it accessible and efficient.

Key Considerations for Your Career Path:

• Age Requirement: Due to potential shift times (working before 6 am or after 10 pm), applicants must be aged 18 or over.
• Shift Flexibility: The working pattern includes varied shifts, encompassing early mornings (from 5:30 am), afternoons, late evenings (up to 10 pm), and weekends. Discussing your availability during the interview process will be crucial.
• Varied Responsibilities: The role is dynamic and involves more than just till operation. You'll be involved in customer service, shelf stocking, store maintenance, and ensuring product freshness and safety. This provides a broad range of experience.
• Problem-Solving and Adaptability: Candidates with a positive approach to change and problem-solving will thrive. The ability to support colleagues and customers with queries and challenges is essential.
• Application Assessments: Be prepared to complete two online assessments as part of the application process, which will take approximately 20 minutes.

This Customer Team Member position at Co-op presents a compelling opportunity for individuals looking for a role that offers excellent benefits, a strong emphasis on employee wellbeing, and a chance to be part of a values-driven organisation. It's an ideal role for those who enjoy customer interaction, thrive in a team environment, and are seeking stable part-time work with potential for growth.