Customer Team Member reference: 1061630

Discover Your Next Career Move: Customer Team Member at Co-op

Are you seeking a role that offers genuine customer interaction, a supportive team environment, and excellent benefits? The Co-op is currently seeking enthusiastic individuals to join their team as Customer Team Members at their St Pauls Cray, Orpington location. This is a fantastic opportunity for individuals looking to build a career in retail within an organization that prioritizes its people and communities.

What This Opportunity Offers You:

• Valuable Retail Experience: As a Customer Team Member, you'll gain hands-on experience in all aspects of store operations. This includes providing exceptional service at the tills, assisting customers on the shop floor, maintaining stock levels, and ensuring a clean and safe environment.
• Skill Development: The Co-op is committed to your growth. You'll receive full, paid training, equipping you with the skills and knowledge needed to excel. This role offers a solid foundation for a career in customer service and retail management.
• Work-Life Balance & Flexibility: With a part-time contract of 12 hours per week plus regular overtime opportunities, this role is ideal for those seeking to supplement their income or balance work with other commitments. The varied shifts, including early mornings, afternoons, late evenings, and weekends, provide flexibility, with rotas shared three weeks in advance and accessible via mobile.
• Exceptional Benefits Package: Beyond a competitive pay of £13.85 per hour (including London allowance), you'll enjoy an impressive array of benefits. These include a generous 31 days of holiday (pro-rata), a pension scheme with up to a 10% Co-op contribution, and invaluable virtual healthcare services for you and your family.
• Exclusive Co-op Perks: As a colleague, you'll benefit from a substantial 30% discount on all Co-op products in-store, alongside a 10% discount on other brands. You'll also have access to Stream, a money management app, and a 24/7 employee assistance service.
• Commitment to Wellbeing: The Co-op stands out for its dedication to colleague wellbeing. You'll receive support for your physical, mental, and financial wellbeing, complemented by market-leading policies designed to support you through significant life events.
• Community Focus: If you're passionate about making a difference, this role offers the chance to support your local community through involvement in various activities and events.

Key Considerations for Your Career Path:

• Customer-Centric Mindset: This role is perfect for individuals who genuinely care about customer needs and enjoy building positive relationships. Your ability to provide friendly and thoughtful service will be paramount.
• Team Collaboration: The Co-op emphasizes a collaborative work environment. You'll need to be a team player, willing to support colleagues and work together to achieve shared goals.
• Adaptability and Problem-Solving: A positive approach to change and a knack for problem-solving are essential. You'll be involved in introducing new products and services and ensuring the store runs smoothly.
• Flexibility in Working Hours: While part-time, the nature of retail requires flexibility to cover various shifts, including early mornings, late evenings, and weekends. This is a key factor in the working pattern.
• Application Process: The application is designed to be accessible, allowing you to apply using your mobile device without needing a CV. Be prepared to complete two online assessments, estimated to take around 20 minutes.

This Customer Team Member position at the Co-op in St Pauls Cray offers more than just a job; it presents an opportunity to join a forward-thinking organization that values its colleagues and communities. If you're looking for a role that provides comprehensive training, excellent benefits, and a chance to contribute positively, this could be the perfect step in your career journey.