Customer Team Member reference: 1061711

Embark on a rewarding career journey as a Customer Team Member at Co-op, a brand with a rich history of community focus and colleague care. This role, based at our Lauder Road, Kirkcaldy, KY2 5BD location, offers a part-time permanent contract of 16 hours per week with the potential for regular overtime, providing a stable foundation for your career.

This is an excellent opportunity for individuals seeking a role that combines customer service with diverse store operations. You'll be at the forefront of delivering exceptional service, engaging with customers on the shop floor and at the tills, while also contributing to the smooth running of the store. A key aspect of this role involves working in the in-store bakery, adding a unique and enjoyable dimension to your daily tasks.

Advantages for Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to its colleagues. You'll receive 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to a 10% Co-op contribution, access to virtual healthcare services for you and your family, and a fantastic 30% discount on all Co-op products.
• Career Development and Support: Full, paid training is provided, ensuring you have the skills and knowledge to excel. Co-op also emphasizes personal development and career progression, offering dedicated support to help you grow within the organisation.
• Wellbeing Focus: Beyond financial and professional growth, Co-op prioritizes your physical, mental, and financial wellbeing. This includes market-leading policies to support you through significant life events.
• Flexibility and Predictability: While shifts are varied, including early mornings, afternoons, and weekends, rotas are shared three weeks in advance and accessible via your mobile, offering a degree of predictability for work-life balance.
• Community Connection: As part of a Co-op team, you'll have the opportunity to support your local community through various activities and events, aligning with Co-op's core values.
• Modern Application Process: You can apply easily using your mobile device, with no CV required, and the process includes two online assessments taking approximately 20 minutes.

Key Considerations for Candidates:

• Age Requirement: Applicants must be aged 18 or over due to potential early morning (before 6 am) or late evening (after 10 pm) working requirements.
• Shift Variability: The role requires flexibility to work varied shifts, including early mornings, afternoons, and weekends. Specific working patterns will be discussed at the interview stage.
• Diverse Responsibilities: Beyond direct customer interaction, you will be involved in essential store tasks such as restocking shelves, cleaning, and ensuring product freshness and safety.
• Team Collaboration: Success in this role hinges on effective teamwork, supporting colleagues, and contributing to a positive store environment.
• Commitment to Inclusion: Co-op is dedicated to building diverse and inclusive teams. They welcome applications from all backgrounds and offer support for candidates with disabilities throughout the recruitment process.

This Customer Team Member position is ideal for individuals who possess a genuine care for customers, excellent interpersonal skills, a proactive approach to problem-solving, and the adaptability to thrive in a dynamic retail environment. If you're looking for a role that offers more than just a job – a place where you're valued, supported, and contribute to your community – then this opportunity at Co-op could be the perfect fit for your career aspirations.