Customer Team Member reference: 1061776

## Explore a Rewarding Career as a Customer Team Member at Co-op

This opportunity at Co-op offers a compelling blend of customer engagement, team collaboration, and genuine employee well-being, making it an attractive prospect for individuals seeking a fulfilling part-time role. If you are passionate about providing excellent service and contributing to your local community, this position warrants careful consideration for your career path.

Advantages for Potential Candidates:

• Generous Benefits Package: Co-op stands out with an impressive array of benefits. Candidates will appreciate the 31 days of holiday (pro-rata for part-time), a robust pension scheme with up to a 10% employer contribution, and access to virtual healthcare services for themselves and their families. The substantial 30% discount on all Co-op products is also a significant perk.
• Financial Well-being Support: The provision of "Stream," a money management app allowing access to earned wages before payday, demonstrates a proactive approach to supporting employee financial health.
• Comprehensive Training and Development: Co-op prioritizes employee growth. You will receive full, paid training, and there is a commitment to dedicated support for your personal development and career progression. This indicates a company invested in helping you succeed.
• Work-Life Balance Considerations: While the role is part-time (16 hours per week with regular overtime), the permanent contract offers stability. The promise of rotas being shared three weeks in advance and accessible via mobile phone supports better planning and personal life management.
• Commitment to Inclusivity and Well-being: Co-op's dedication to building diverse and inclusive teams is commendable. Their inclusive policies, support for employees through life events, and participation in the Disability Confident scheme highlight a truly caring and supportive employer.

Key Considerations for Your Career Path:

• Varied Shift Patterns: The working pattern involves varied shifts, including afternoons, late evenings, and weekends. While this offers flexibility, candidates should assess their comfort level with this type of schedule and be prepared to discuss it openly during the interview.
• Proactive Customer Service: The core of this role involves direct customer interaction, from serving on tills to assisting on the shop floor. A genuine desire to help customers, strong interpersonal skills, and a positive attitude are essential for success.
• Responsibility and Adaptability: Beyond customer service, the role encompasses essential store operations such as restocking shelves and maintaining store standards. Adaptability and a willingness to take on diverse tasks will be key.
• Community Focus: Co-op emphasizes its role within local communities. Candidates who are enthusiastic about community engagement and supporting local initiatives will find this aspect of the job particularly rewarding.
• Application Process: While the absence of a CV requirement and the ability to apply via mobile device are designed for ease, be aware that the application involves two online assessments totaling approximately 20 minutes.

This Customer Team Member position at Co-op presents a valuable opportunity for individuals seeking a role that not only offers competitive pay and excellent benefits but also fosters a supportive and inclusive work environment. By carefully considering the advantages and key aspects of the role, you can determine if this aligns with your long-term career aspirations.