Customer Team Member reference: 1061809

Unlocking Your Potential: A Review of the Customer Team Member Opportunity at Co-op (Lisburn Road, Belfast)

This Customer Team Member role at Co-op's Lisburn Road, Belfast location presents a fantastic opportunity for individuals seeking to build a rewarding career within a community-focused organisation. With a competitive hourly rate of £12.60 and a permanent contract of 16 hours per week, this part-time position also offers regular overtime, providing flexibility and potential for increased earnings. The varied shift patterns, including afternoons, late evenings, and weekends, are designed to accommodate diverse lifestyles, with further discussion available at the interview stage.

Key Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Co-op truly invests in its colleagues. Beyond the hourly pay, you'll gain access to an impressive array of benefits including:
  • A generous 31 days of holiday (pro-rata for part-time), offering excellent work-life balance.
  • A pension scheme with a significant up to 10% employer contribution, securing your financial future.
  • Access to virtual healthcare services for you and your family, providing peace of mind and readily available support.
  • An exceptional 30% discount on all Co-op products in-store, plus an additional 10% discount on other brands – a substantial saving for everyday needs.
  • Stream, a revolutionary money management app, allowing early access to a portion of your earned pay.
  • A 24/7 employee assistance service for holistic wellbeing support.
• Dedicated Training and Development: Co-op is committed to your growth. You will receive full, paid training, ensuring you are well-equipped for the role. Furthermore, there's a promise of dedicated support for your personal development and career progression, making this more than just a job but a stepping stone.
• Supportive and Inclusive Culture: Co-op prides itself on its 175-year legacy of fairness and community. As a colleague, you'll experience a supportive environment with market-leading policies designed to assist through significant life events. The organisation is actively building diverse and inclusive teams, welcoming applications from all backgrounds and committed to creating a workplace where everyone belongs. They are a proud participant in the Disability Confident scheme, ensuring a supportive recruitment process for candidates with disabilities.
• Meaningful Work: This role goes beyond transactional customer service. You'll be an integral part of a friendly team dedicated to helping customers, championing Co-op products, and contributing to the local community through various activities and events. You'll also play a vital role in ensuring the store is safe, stocked, and running efficiently.
• Flexible and Accessible Application: For those on the go, the ability to apply using a mobile device without the need for a CV streamlines the initial application process.

Key Considerations for Career Path Alignment:

• Shift Flexibility: The requirement for varied shifts, including evenings and weekends, is a critical factor. Candidates who thrive in dynamic schedules and can adapt to different working hours will find this role particularly suitable.
• Customer-Centricity: A genuine care for customers and strong interpersonal skills are paramount. This role is ideal for individuals who enjoy interacting with people, building rapport, and are motivated by delivering excellent service.
• Proactive Problem-Solving: The description highlights the need for a positive approach to change and problem-solving. Candidates who are adaptable, resourceful, and willing to contribute solutions will excel.
• Teamwork and Collaboration: Success in this role hinges on the ability to work effectively within a team, supporting colleagues and contributing to a positive store environment.
• Commitment to Development: While training is provided, a proactive attitude towards learning and personal development will be key to long-term career progression within Co-op.

In summary, the Customer Team Member position at Co-op offers a compelling blend of attractive benefits, robust training, and a supportive, community-oriented work environment. For individuals seeking a stable part-time role with genuine opportunities for growth and development, this opportunity is certainly worth exploring.