Customer Team Member reference: 1061746

Explore an Engaging Opportunity: Customer Team Member at Co-op

Are you seeking a role that offers more than just a job? The Co-op's Customer Team Member position in Chelmsford presents a fantastic opportunity for individuals who are passionate about customer service and community engagement. This part-time role, offering 16 hours per week with the potential for regular overtime, is a permanent contract designed for those who thrive in a dynamic retail environment.

Key Advantages for Aspiring Candidates:

• Valuable Experience: This role provides hands-on experience in various aspects of retail operations, including customer interaction, till operations, shelf stocking, in-store bakery work, and maintaining store standards. This comprehensive exposure is excellent for building a strong foundation in the retail sector.
• Comprehensive Benefits Package: Co-op is renowned for its commitment to its colleagues. As a Customer Team Member, you'll benefit from:
  • A generous 30% discount on all Co-op products in-store, and 10% on other brands.
  • 31 days of holiday (pro-rata for part-time colleagues), offering excellent work-life balance.
  • A competitive pension scheme with up to 10% employer contributions.
  • Access to virtual healthcare services for you and your family, including GP appointments, mental health support, and more.
  • Stream, a money management app offering early access to earned wages.
  • A 24/7 employee assistance service for well-being support.
• Career Development & Training: Co-op invests in its people. You will receive full, paid training and dedicated support for your personal development and career progression. This is an excellent platform for individuals looking to grow within the company.
• Community Focus: If you're passionate about making a difference, this role offers the chance to support your local community through various activities and events, aligning with Co-op's long-standing commitment to social responsibility.
• Flexible Working & Predictable Rotas: While shifts are varied, including early mornings, afternoons, late evenings, and weekends, Co-op provides rotas three weeks in advance and accessible on your phone, offering a degree of predictability for planning.
• Inclusive Environment: Co-op is dedicated to building diverse and inclusive teams. They welcome applications from everyone and are committed to creating a workplace where all colleagues feel they belong. They are proud to be part of the Disability Confident scheme and offer support for any adjustments needed during the recruitment process.

Key Considerations for Your Career Path:

• Age Requirement: Please note that applicants must be 18 years or older due to potential working hours involving early mornings or late evenings.
• Shift Flexibility: The working pattern involves varied shifts, including early mornings, afternoons, late evenings, and weekends. Candidates should be comfortable with this flexibility, and the specific working pattern will be discussed at the interview.
• Application Process: The application involves completing two online assessments, estimated to take around 20 minutes. A CV is not required, making the initial application process accessible via mobile devices.
• In-Store Bakery Involvement: A significant aspect of this role includes working in the in-store bakery. Candidates who enjoy a hands-on approach and potentially food preparation will find this particularly rewarding.
• Problem-Solving & Adaptability: The role requires individuals who can approach changes and problem-solving with a positive attitude and a willingness to learn and adapt.

This Customer Team Member position at Co-op is an excellent stepping stone for individuals looking to gain valuable retail experience, benefit from comprehensive employee support, and contribute positively to their local community. If you are customer-focused, adaptable, and eager to be part of a values-driven organisation, this opportunity warrants serious consideration for your career journey.