Customer service manager job in Holywood

We are currently recruiting for a Customer Service Manager to join our team at Rosemary Street, Belfast! This is a full time, permanent position and requires the flexibility to work shifts in the daytime, evenings and at weekends. As a Customer Service Manager, you will be responsible for the cash office and checkout area, ensuring that the highest standards of service are provided for o

... internal development, and career succession – 80% of our Managers are home grown. But, if that’s not for you, we also offer casual/flexible, part-time roles. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work evening and weekend shift patterns.  Our ideal candidate should: Have a can-do, proactive approach Be someone who wants to get the

... a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers! You will also: Be passionate about delivering exceptional customer service Ensure colleagues demonstrate the appropriate behaviours in the checkout area Provide colleagues with the appropriate

... technology? If so, you have transferrable skills to succeed in a Customer Service Home Connections role with EE. Why not use your skills to make a difference and join our Home Connections Team in Belfast? You’ll be talking to them over the phone when they first join us, guiding them through the process of getting their products and services connected, helping with any initial queries aroun

... documentation before the release or delivery of cargo. Inform customers of any customs holds or delays affecting planned deliveries. Escalate any document-related customs clearance issues to the Customs Clearance Manager. Provide efficient customer service and expert guidance on customs procedures and regulations. Check goods classification against the UK Trade Tariff. Verify proofs of origin

... framework, allowing you to mould your teams growth and enhance the customer experience. What youll doAt Primark we do retail our way…so here is a taste of what you can expect in the role:Collaborate with the rest of the management team to support the daily running of the store.Responsible for at least one department within the store, including stock ordering and merchandising.Lead a team of

... Youll be a key part of our team you will ensure the safety of our customers staff, their buildings and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment.Its a varied role where you will get to be front facing and interacting with our clients and customers supporting with various events

... You will Handle escalated complaints by providing excellent customer service whilst coming to a resolution. Meet reporting requirements and deadlines. Assist in ensuring constant process improvements, by taking ownership of the continuous improvement cycle and ensuring continued focus on development and implementation of solutions. Complete audits, dip tests and data protection checks within t

... to ensure data quality is remediatedProvides a high level of customer service to our internal stakeholdersOwns ad-hoc projects from inception through to completionProvides tangible metrics to ManagementAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving co

... and Access preferred.Strong written and oral communication skills, customer service orientation.Corporate Legal experience and accounting/finance background, Shared Services and Relationship Management experience a plus.Demonstrated diligence, attention-to-detail and follow-through skills.What we can offer youThis is a role that will offer you the opportunity to build an in-depth knowledge of

... and attitude - experience in a fast-paced retail environment or customer service is a bonus, but not essential. At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more! For further information, please click here Our roles don’t tend to be around for long, so apply now to

... Youll be a key part of our team you will ensure the safety of our customers staff, their buildings and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment.Its a varied role where you will get to be front facing and interacting with our clients and customers supporting with various events

... communication and diplomacy skills to persuade and influenceGood customer service, communication and interpersonal skillsGood knowledge of the business and its technology strategyConsistently demonstrates clear and concise written and verbal communication skillsKnowledge of issue tracking and reporting using toolsGood all-round team memberEffectively share information with other support team m

... in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the risks within the business area assigned. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.What youll doHelp contribute to governance and th

... In this role, you will provide a wide range of support to our customer groups. The successful candidate will play a key role in the success of the organization by leading incident management, creating and following business processes while motivating and leading a team of high performing service desk professionals. In this critical role, the successful candidate will be an experienced individu

... Forest side clinic- 4 days per week (30 hours), you will provide customer-centric hearing care solutions, and act as a true Boots Hearingcare ambassador. Your focus will be on guiding customers through their hearing journey, recommending the best solutions from our full product portfolio. Benefits at Boots Hearingcare Car Allowance: Enjoy a car allowance of £5,064 in addition to your basi

... in ensuring that our team delivers the best store standards for our customers!  You will also: Support the management of our teams and motivate colleagues to increase sales and ensure efficiency Provide colleagues in the team with the appropriate skills, knowledge and training Ensure high levels of customer satisfaction through the delivery of excellent customer service Operate and delive

... and inspiring our team to deliver the best store standards for our customers. You will also: Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards Support the management of our teams and motivate colleagues to increase sales and ensure efficiency Provide colleagues in the team with the appropriate skills, knowledge and training To op

... in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people,

... with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.    As a Customer Team Member, youll be part of a friendly team thats dedicated to helping our customers. Well look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of othe