Domestic Payments Product Lead, Senior Vice President

Embark on a Rewarding Career with Citi's Domestic Payments Team

Are you a driven professional seeking a dynamic career within a leading global financial institution? Citi's Domestic Payments team offers a compelling opportunity to leverage your analytical, problem-solving, and communication skills at the forefront of financial innovation.

Joining Citi means becoming an integral part of an organization dedicated to empowering growth and economic progress through responsible financial services. The Services-Payments division is a recognized leader, providing award-winning cash management, cards, and trade solutions to a diverse global clientele, including financial institutions, public sector entities, and corporations. With an expansive network spanning over 100 countries, Citi is exceptionally positioned to cater to clients with both local and cross-border interests, offering integrated reporting and management capabilities.

This is a particularly exciting time to join Services-Payments, an organization characterized by its strong digital agenda and continuous development of new products and services. We empower clients with cutting-edge digital information, tools, and APIs to effectively manage their portfolios, financial positions, working capital, and supply chains. The Domestic Payments and Receivables team is at the vanguard of a significant transformation, standardizing our domestic payments network approach. As a Domestic Payments Product Lead, you will play a pivotal role in managing and enhancing our domestic payables proposition, driving the adoption of existing digital solutions while spearheading the design of future-state solutions and actively participating in the modernization journey.

Key Responsibilities and Opportunities:

• Strategic Product Management: Lead the management of our existing traditional domestic payment solutions and the development of value-add solutions for a modernized target state.
• Commercial Launch Leadership: Drive the commercial launch of new markets and capabilities by collaborating with country and regional Product Managers, Product Development, Marketing, Sales, Implementations, Operations & Service, and Technology teams.
• Client-Centric Innovation: Focus on delivering solutions that optimize client experience, minimize risk, and drive revenue, including leading cross-functional client validation workshops.
• Global Network Management: Manage and enhance our global domestic payments network and solutions, deeply understanding the payments landscape and industry trends.
• Modernization Advocacy: Serve as the business lead for modernization initiatives, guiding roadmap discussions and ensuring a comprehensive global standard is executed effectively.
• Cross-Functional Collaboration: Work closely with Global and cluster product teams, Technology, Operations, and Coverage teams to ensure timely, cost-effective, and high-quality delivery of innovative product solutions.
• Financial Acumen: Partner with Finance to evaluate product development investments, monitor and control billing/revenue, expenditure, and benefits realization, and lead Core Payments P&L monitoring.
• Competitive Analysis: Dedicate time to tracking competition, market trends, and new technologies to maintain a strategic edge.
• Risk Management: Demonstrate sound ethical judgment and adherence to policies, rules, and regulations in all business decisions, safeguarding the firm, its clients, and assets.

What We're Looking For in a Candidate:

• Extensive Payments Experience: Significant relevant experience in payments, with a strong background in product management and client-facing roles.
• Industry Insight: A thorough understanding of the payments landscape, commercialization strategies, payments processing, and risk and compliance management.
• User Empathy: Experience and understanding of user experiences from both corporate and consumer perspectives.
• Proactive & Driven: Demonstrated ability to self-direct work, meet deadlines, take initiative, and produce consistently high-quality results. A willingness to be a direct contributor and the capacity to multi-task are essential.
• Exceptional Communication: Excellent written and verbal communication skills, coupled with strong interpersonal skills and the ability to effectively advocate positions and influence teams.
• Client-Centric Approach: A genuine passion for delivering outstanding client experiences.
• Analytical Prowess: Strong analytical skills and a results-oriented approach with an appreciation for targets and deadlines.
• Educational Foundation: A Bachelor's degree is required, with a Master's degree being preferred.

What Citi Offers You:

At Citi, we are committed to making a positive financial and social impact. We prioritize our employees, providing comprehensive benefits designed to support their well-being, lifestyle, and financial security. By joining Citi, you will benefit from:

• Hybrid Work Environment: A business-casual workplace with a flexible hybrid working model, allowing for up to 2 days of remote work per week.
• Competitive Compensation: A competitive base salary that is reviewed annually.
• Generous Benefits Package:
  • Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure.
  • Discretionary annual performance-related bonus.
  • Private medical insurance packages tailored to individual needs.
  • Employee Assistance Program.
  • Comprehensive Pension Plan.
  • Paid Parental Leave.
  • Exclusive employee discounts for family and friends.
  • Access to a vast array of learning and development resources.
• Inclusive Culture: Citi is dedicated to fostering a workplace where everyone feels comfortable bringing their authentic selves to work every day. We believe in empowering the best talent to join us, thrive, and remain motivated.

If you are ready to advance your career and contribute to a global leader in financial services, we encourage you to explore this exciting opportunity with Citi.