Domestic Services Operations Manager

The Estates and Facilities Department at the University of Nottingham provides strategic and operational services support to the University infrastructure, buildings, and landholdings. We are a large and diverse department employing approximately 1300 people and provide a wide range of services across our U.K sites.

We are looking for an experienced Operations Manager with excellent management skills to manage internal resources and third-party providers undertaking cleaning operations, building attendance services, reception services and a range of cleaning activities in all academic and administrative buildings across our U.K campus. The post will initially be responsible for our Sutton Bonington and Kings Meadow Campuses alongside a number of sporting facilities situated off campus.

The successful candidate will supervise the Domestic Services cleaning team, training and developing direct reports to ensure that they are supported to deliver a high-quality service. Other duties include reviewing staff structures, the recruitment and selection of the team and conducting service and Health and Safety audits to ensure the department remains compliant to university policies and associated legislation.

Candidates should hold an HNC/D in a relevant subject or have an equivalent qualification plus relevant formal training with some experience in a similar or related role or have a proven record of extensive relevant work experience demonstrating practical and theoretical knowledge in a Domestic Services environment. It is also essential that you have proven experience of managing, motivating, engaging, recognising, empowering, and communicating effectively with large complex teams. Due to the frequency with which candidates will be required to drive around and between University sites a valid driving licence is essential for this post.

Further information on the duties for the post and the experience and qualifications required can be found on the attached job role profile.

This post is available on a permanent basis. Hours of work are full time (36.25 hours per week). Job share arrangements may be considered.

All our vacancies are available to view at:

https://www.nottingham.ac.uk/jobs/home.aspx

Please quote Ref.NHE/464424X2

Informal enquiries may be addressed to David Butler, email dave.butler@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

Closing Date: 28 Mar 2025 Category: Administrative, Professional and Managerial (APM)