Facilities Manager, East Midlands Railway

## Opportunity Review: Facilities Manager - East Midlands Railway East Midlands Railway (EMR), a nine-time accredited Top Employer, is seeking a dedicated Facilities Manager to join their dynamic Assets & Facilities team. This is a rare and exciting opportunity for an individual passionate about maintaining high standards of safety, compliance, and customer experience across their station network. EMR's commitment to their people, fostering an inclusive and authentic workplace, makes this a compelling prospect for career growth.

This role offers a unique chance to make a tangible impact on the daily journeys of thousands of customers and colleagues. As Facilities Manager, you will be at the forefront of ensuring stations, including unstaffed locations, are not only safe and compliant but also welcoming environments. The scope of this position is broad, encompassing operational efficiency, customer satisfaction, and strategic alignment with EMR's core values.

The position is described as varied and people-focused, promising an engaging work environment where no two days are the same. You will be actively involved in managing and developing a team of Station Service Technicians, driving continuous improvement, and collaborating cross-functionally with various stakeholders.

Key Advantages for Potential Candidates:

• Impactful Role: Directly contribute to the safety, comfort, and overall experience of railway users.
• Team Leadership: Opportunity to lead, mentor, and develop a dedicated team, fostering a positive and high-performing work environment.
• Broad Responsibility: Manage a diverse range of facilities across a significant geographical area (Derbyshire and Leicestershire), offering a comprehensive learning experience.
• Cross-Functional Collaboration: Work with a variety of internal departments and external partners, expanding your professional network and understanding of the railway industry.
• Career Development: EMR's commitment to training and development, coupled with the diverse nature of the role, provides ample opportunities for personal and professional growth.
• Strong Employee Benefits: A competitive salary (circa £35,000 dependent on experience), an excellent Railway Pension scheme, free travel on EMR and partner networks, discounted tickets, and various training opportunities are offered.
• Commitment to Values: Join an organisation that prioritizes safety, customer delight, doing the right thing, and fostering an inclusive and respectful workplace.

Key Considerations for Your Career Path:

• Leadership and Management Skills: A proven ability to lead, motivate, and develop teams is paramount. You will be responsible for performance management, training, and support for your team.
• Safety and Compliance Focus: A strong understanding of safety, security, and fire safety policies is essential. This role requires a proactive approach to risk management and continuous improvement in safety standards.
• Operational and Financial Acumen: You will need to manage budgets, control staff costs, and ensure financial efficiency. Analytical and problem-solving skills will be crucial in optimising operational performance.
• Stakeholder Management: Building and maintaining strong relationships with internal colleagues and external stakeholders, including suppliers and other train operating companies, will be key to success.
• Adaptability and Proactivity: The role demands an ability to adapt to changing circumstances and to proactively identify opportunities for improvement in station facilities and customer experience.
• Commitment to Diversity and Inclusion: EMR values diversity and strives to create an inclusive workplace. Demonstrating a commitment to these principles is important.
• Geographical Scope: Be prepared to cover stations across Derbyshire and Leicestershire, which will involve regular travel across the network.

This Facilities Manager position at East Midlands Railway presents a rewarding career opportunity for a motivated and skilled individual looking to contribute to a vital public service. If you are passionate about maintaining safe, compliant, and welcoming environments, and thrive in a dynamic, people-focused role, this could be the perfect next step in your career journey.