Field Monitoring Installation Officer - Permanent - Full - Time

For individuals seeking a career that blends the stability of a large, established organization with the personal impact of working within a close-knit, supportive team, this opportunity within our Electronic Monitoring service presents a compelling choice. As a Field Monitoring Installation Officer, you will play a crucial role in delivering essential services within the Criminal Justice sector.

Understanding the Role:

Electronic Monitoring, utilizing Radio Frequency technology, is a key component in ensuring an individual's compliance with court-imposed orders. As a Field Monitoring Installation Officer, your responsibilities will encompass the installation, investigation, and decommissioning of monitoring equipment. This often involves direct interaction with clients in their homes, requiring excellent interpersonal and communication skills. The role operates on a set shift pattern, primarily focused on backshift hours (17:00-00:30, Tuesday to Saturday), to align with client curfew periods.

Advantages for Candidates:

• Career Stability and Support: Benefit from the security of working for a large company, G4S, an Allied Universal company, which has a long-standing contract with the Scottish Government. Simultaneously, experience the collaborative environment of a small, supportive team dedicated to delivering excellent service.
• Meaningful Impact: This role offers genuine job satisfaction by contributing to the Criminal Justice system and making a tangible difference in people's lives on a daily basis.
• Comprehensive Benefits Package: The position offers a competitive salary of £14.38 per hour (£26,243.57 annually for a 35-hour week), a company pension scheme, life assurance, 5.6 weeks of paid holiday, staff discounts (including Perks at Work), and free on-site parking.
• Development and Progression: G4S is committed to your professional growth. You will receive in-house training, and opportunities for career advancement are readily available. The company supports your personal development plan, helping you enhance skills in areas such as customer service, compliance monitoring, training delivery, or logistics support.
• Provided Resources: For your duties, you will be provided with a pool car during your shift, a fuel card, a mobile phone, and a tablet, ensuring you have the necessary tools to succeed.
• Geographic Scope: While predominantly based in the central belt, the contract covers the entirety of Scotland, offering potential for diverse experiences, though travel to other areas may be required.

Key Considerations for Candidates:

• Shift Work: The role operates on a fixed backshift pattern (Tuesday to Saturday, 17:00-00:30), which is essential for client engagement during curfew periods.
• Driving Requirement: A full UK driving licence is essential for this role.
• Flexibility and Adaptability: The nature of the work requires a flexible working style and the ability to adapt your approach to diverse individuals.
• Vetting and Right to Work: Successful candidates will need to obtain Disclosure Scotland vetting (at G4S's expense) and must already have the right to work in the UK. Relocation costs are not provided.
• Proximity to Bellshill: Applicants should reside within a reasonable commuting distance of the National Monitoring Centre in Bellshill.
• Customer-Facing: The role involves significant interaction with clients, requiring strong interpersonal skills, a non-judgmental attitude, and the ability to remain calm and professional under pressure.

This is an excellent opportunity for individuals who are organized, resourceful, possess excellent communication skills, and are driven by a desire to contribute positively to society. If you are looking for a role that offers both stability and the satisfaction of making a difference, we encourage you to explore this position further.