Financial Confidence Manager

Embark on a pivotal career move with Barclays as a Financial Confidence Manager. This role offers a unique opportunity to significantly impact how customers engage with their finances, driving forward initiatives that foster greater financial literacy and empowerment.

At its core, this position is about shaping and enhancing customer financial confidence. You will achieve this by developing innovative savings and investment propositions, forging strategic alliances with external partners, and integrating cutting-edge financial education tools. Success in this role hinges on exceptional stakeholder management and a comprehensive understanding of the financial regulatory landscape, ensuring all propositions are both impactful and fully compliant.

Key Advantages for Candidates:

• Strategic Proposition Development: Gain hands-on experience in creating and refining customer-facing propositions, directly influencing product strategy and market presence.
• Partnership & Collaboration: Develop extensive expertise in managing and cultivating relationships with third-party partners, a crucial skill in today's interconnected financial ecosystem.
• Financial Education Focus: Play a leading role in a growing area of importance, contributing to the development and implementation of financial education tools and resources.
• Regulatory Acumen: Deepen your understanding of the regulatory environment within savings and investments, a highly valued and transferable skill in the financial services industry.
• Influence & Leadership: This role offers ample opportunity to advise, influence, and potentially lead, allowing you to shape decisions and drive transformative change within a global financial institution.
• Career Growth & Versatility: The role touches upon multiple facets of product management, including customer-centric design, journey mapping, and content development, providing a broad foundation for future career progression.

Key Considerations for Your Career Path:

• Experience in Proposition Development: A strong background in running and developing customer propositions is essential.
• External Partnership Management: Demonstrable experience collaborating with external third-party partners is a significant advantage.
• Financial Education & Learning Tools: Knowledge or practical experience in financial education, learning tools, or confidence-building initiatives will set you apart.
• Regulatory Understanding: A solid grasp of the regulatory landscape across savings and investments is critical for success and compliance.
• Stakeholder Management: Excellent communication and stakeholder management skills are paramount for navigating complex internal and external relationships.
• Broader Financial Services Experience: While not always mandatory, prior experience within the financial services sector can be highly beneficial.
• Customer-Centric Design: An understanding of customer needs, customer-centric design principles, and journey mapping will enhance your ability to develop effective solutions.
• Content Development: Experience in creating compelling content, particularly in financial education or confidence-building contexts, is a valuable asset.

Barclays is committed to fostering a culture of excellence, built on core values of Respect, Integrity, Service, Excellence, and Stewardship. You will be expected to embody the Barclays Mindset of Empower, Challenge, and Drive. This role provides a dynamic environment for individuals who are eager to make a tangible difference in customer financial well-being.

This exciting opportunity can be based in either London or Northampton.