Funeral Service Manager reference: 1059683

Funeral Service Manager Opportunity with Co-op Funeralcare in Warrington

This is an exciting opportunity for a skilled and compassionate leader to join the Co-op Funeralcare team as a Funeral Service Manager, overseeing operations across a region of 7 to 15 funeral homes. Based in Warrington (WA2 7LW), this full-time, permanent role offers a competitive salary range of £32,000 - £40,000 per annum, plus a comprehensive benefits package.

Key Advantages for Aspiring Candidates:

• Make a Real Difference: This role is about more than just management; it's about providing support and guidance during incredibly difficult times for families. You'll contribute to delivering exceptional client care and upholding the Co-op's values.
• Leadership and Development: You will have the opportunity to lead and coach a team of funeral directors and arrangers, fostering a high standard of service across your designated region. The Co-op is committed to your professional growth, offering coaching, training, and support.
• Commercial Acumen and Strategic Impact: This position requires a blend of people skills and commercial focus. You'll analyse management information to identify opportunities, drive continuous improvement, and ensure consistent service delivery.
• Community Engagement: A significant aspect of this role involves building relationships within the local community, connecting with other Co-op businesses and external organisations to promote services and foster community spirit.
• Robust Benefits Package: Beyond the competitive salary, candidates can expect a strong benefits package including a pension with up to 10% employer contributions, an annual incentive scheme, 28 days of holiday (increasing with service), and discounts on Co-op products and services.
• Commitment to Inclusivity: The Co-op is dedicated to building diverse and inclusive teams. They actively welcome applications from all backgrounds and are committed to making reasonable adjustments throughout the recruitment process for candidates with disabilities.

Key Considerations for Your Career Path:

• Regulatory Environment: The role operates within a regulated environment, specifically under FCA regulation for funeral plan arrangements. You will receive all necessary training to become a 'certified colleague,' but an understanding and comfort with adhering to strict regulatory guidelines is essential.
• Financial Integrity Checks: As part of the pre-employment screening, financial integrity checks will be conducted. These are to ensure eligibility for advising on funeral plans and will include checks for financial sanctions, but not a credit score check.
• Community and Relationship Building: Success in this role hinges on your ability to build and maintain strong relationships, both internally with colleagues and externally with the community. This requires excellent interpersonal and communication skills.
• Emotional Resilience and Sensitivity: Working in funeral services requires a high degree of empathy, professionalism, and the ability to communicate sensitively with individuals experiencing grief. An open mind regarding contact with the deceased is also a requirement.
• Organisational Prowess: Managing multiple funeral homes necessitates excellent organisational skills, meticulous attention to detail, and the ability to oversee resources effectively, including ensuring funeral plan arrangement coverage.
• Driving Requirement: A UK manual driving licence is a prerequisite for this role due to the regional responsibilities.

If you are a motivated individual with a passion for people, a keen commercial mind, and a desire to contribute positively to your community, this Funeral Service Manager position at Co-op Funeralcare offers a rewarding and impactful career path.