GYO Graduate Project Officer (C

We’re looking for an enthusiastic and motivated recent graduate to join our team. If you enjoy meeting new people, working with others, providing great customer service and have the ability to work with large datasets, this role could be a great fit. You’ll help support our students and graduates as they move into positive career paths contributing to the university’s 2030 strategy and our targets for Graduate Outcomes. 

Based within the Careers & Student Opportunities Team, you will help deliver a wide range of services for graduates, students, staff, and employers. As the first point of contact for the Graduate Success Team, you’ll handle enquiries in person, by email, and over the phone offering a friendly and professional service.

You will also have the opportunity to create engaging promotional content, including posters, newsletters, displays, and social media posts, as well as support projects and assist with the organisation of key events such as careers fairs, the Graduate Projects Office, and our Graduate Success Programme.

This role is ideal for someone confident, organised, and comfortable communicating with a diverse range of people, including graduates, students, employers, and university staff.

You may occasionally support evening or weekend events (such as evening calling campaigns to graduates), and you’ll be based at the City Centre campus, with flexibility to work across other sites if needed.

This vacancy is only open to Birmingham City University graduates from the academic year 2024/25. To be eligible, you must have completed your course between 1 August 2024 and 31 July 2025, and you must no longer be studying. 

As you are applying for a role as part of the Grow Your Own Graduate Programme, you should contact a member of the Careers and Student Opportunities team to receive support with the application process and ensure the best chance of success. You will also receive communications around future Grow Your Own opportunities. 

Alternatively, for more information or to book a consultation, please email: [email protected] 

Key Responsibilities

Acting as the first point of contact for the Graduate Success Team and managing enquiries from graduates, students, staff, and visitorsConducting outreach to recent graduates, offering careers and employment support, and recording outcomes on our CRM systemCollecting and collating accurate data to provide insights into service engagementProviding first-line employability information and signposting, including arranging appointments with Graduate Employability AdvisorsSupporting the organisation of the quarterly Graduate Success Programme and the annual Graduate Projects OfficeCreating engaging promotional materials such as social media posts, posters, and newslettersTaking part in activities designed to boost graduate engagement with employability opportunitiesProviding general administrative support to the team and spending time each week in the careers and student opportunities hub providing first line information and advice.

About You

We’re looking for someone who has:

Recently completed a degree at BCUA genuine interest in helping graduates progress their career plans and an understanding of the challenges facing recent graduatesThe ability to work independently and take initiativeStrong attention to detail and confidentialityA flexible approach and the ability to prioritise tasks effectivelyGood general IT skills (Word, Excel, PowerPoint, MS Teams, Canva, Sway), with a working understanding of social media platforms (LinkedIn and Instagram).

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential. 

Closing Date: 04 Feb 2026

Department: Admin/Support Service

Salary: £26,266 to £28,995 per annum Fixed Term - 12 Months