General Manager reference: 0000044593

## Career Opportunity Review: General Manager (Patrão) at Nando's

This review offers insights into the General Manager (Patrão) role at Nando's, highlighting the advantages and key considerations for aspiring candidates looking to advance their careers in the hospitality sector.

Nando's presents a compelling opportunity for individuals seeking a dynamic and rewarding leadership role within a vibrant and unique brand. The description emphasizes a "people-first" culture, where team members, known as "Nandocas," are treated as family. This suggests a supportive and collaborative work environment focused on mutual growth and enjoyment.

Key Advantages for Candidates:

• Significant Career Development: Nando's offers a structured 3-month General Manager training plan from day one, demonstrating a commitment to developing future leaders. The emphasis on team development and creating "Managers of the future" indicates clear pathways for career progression.
• Attractive Compensation and Benefits: With a salary of up to £45,000.00, this role is financially competitive. Beyond salary, candidates can look forward to a half-yearly bonus package, an employee referral bonus of £1000 for successfully referred managers (UK) or €1000 cash (ROI), and a generous 4-week paid sabbatical after every 5 years of commitment.
• Employee Well-being and Perks: The benefits extend to daily life with free food during shifts and a discount on days off. Travel opportunities to learn about the brand's roots offer unique cultural enrichment. A reward membership provides access to a range of discounts, enhancing overall employee value.
• Entrepreneurial Ownership: The role of Patrão encourages candidates to treat the restaurant as their own business, implying a high degree of autonomy and responsibility. This is ideal for individuals with an entrepreneurial spirit who thrive on making key decisions and shaping a positive restaurant culture.
• Brand Alignment and Passion: Nando's actively seeks individuals who "live and breathe our brand and values" and possess a "passion for people, food + hospitality." This suggests a strong cultural fit is as important as experience, creating an environment where like-minded individuals can flourish.

Key Considerations for Candidates:

• Proven Leadership and Target-Driven Acumen: The role requires a "proven leader" with the ability to work towards targets and KPIs. Candidates must demonstrate a strong track record in leadership, particularly within customer-focused environments.
• Multi-Channel Sales Experience: A "proven track record of driving sales in a multi-channel environment" is a key requirement. This indicates a need for adaptability and experience in managing sales across various platforms, including in-restaurant and home delivery.
• Fast-Paced and Adaptable Environment: Nando's operates in a "fast paced environment" that is "ever changing." Candidates should be comfortable with this dynamic setting and possess the agility to adapt quickly to new challenges and opportunities.
• Customer Obsession: A genuine passion for delivering "perfect PERi-PERi" and an "obsessed" approach to customer service are paramount. This role demands a deep commitment to guest satisfaction.
• Team Motivation and Development: The ability to "motivate and engage a team" is crucial. Candidates will be responsible for nurturing talent and developing the next generation of leaders within the organization.

In summary, the General Manager position at Nando's offers a compelling blend of career growth, financial reward, and a unique, supportive company culture. It's an excellent opportunity for ambitious leaders with a passion for hospitality, people, and driving business success within a well-loved brand.