General Support Assistant

About the University of Sunderland 

The University of Sunderland offers life-changing opportunities for 27,500 students across its campuses in Sunderland, London, Hong Kong, and through global partnerships with learning institutions in 19 countries. We're proud to be a top 50 UK university (Guardian University Guide 2024), with top-quality facilities, inclusive culture, and our vibrant, ever-changing city.

The University of Sunderland is in an exciting phase of its development with a new vision and redefined strategic ambitions designed to take advantage of the ever-changing higher education landscape at home and overseas. 

We currently have a 25-hour vacancy in our Award-Winning General Support Assistant Team, so if you are a team player and you like a varied and face paced role, this could be the job for you.

About the role

The successful candidate will join the team to ensure the campus grounds look exceptional throughout the year by carrying out a range of tasks from litter picking to graffiti removal to snow clearing to window cleaning and a whole lot more! You therefore need to be able to work outside in all weathers. 

The GSA Team are responsible for moving items across campus and beyond - anything from a small box to entire office move can be included on the day! A level of good physical fitness is needed as items can be bulky and heavy to move 

Working Monday to Friday with occasional evening and weekends to cover University Open Days and events we are looking for a motivated individual to support the daily campus operation.

What you can bring 

You will need to demonstrate excellent communication and customer service skills as the team wear a branded uniform making them a point of contact for visitors and students on campus.

 As you will need to use University vehicles a full UK Driving Licence is required for this role. 

What we can offer you 

Our University is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well-being.

Enjoy a generous annual leave entitlement of 31 days, along with an additional 5 closure days over the Christmas break and 8 Bank Holidays. Enrolment into our pension scheme, ensuring your financial security for the future. Access to our “My Lifestyle Benefits Platform”, where you can enjoy online discounts at hundreds of retailers every day. Plus, take advantage of exclusive schemes that allow you to purchase a new car, bike, or technology at a discounted rate. Your health and well-being are important to us. That's why we provide access to discounted private medical insurance, health cash plans, and guidance on financial well-being.Maintaining an active lifestyle is made easy with discounted membership for CitySpace Fitness, our state-of-the-art facility for sports and social activities. 

 Equality, diversity & inclusion 

We strongly believe that an inclusive university, where a diverse range of individuals feel valued and have equal opportunity to get into work and reach their potential, is good for our staff, students, university, and society.

Our work on equality, diversity and inclusivity has never been more important. We believe inclusivity is an essential value at the heart of what we do, and we want all our staff to be part of that journey with us.

Our recent staff survey conducted in 2023 showed that 97% of our staff believed that we were committed to achieving an inclusive university.

The closing date for applications is Sunday 27th April (23.59 GMT).

Interviews will be held on Thursday 1st May.

For more information about the role please contact Joanne Richardson, Facilities Support Team Leader on j.richardson@sunderland.ac.uk or during office hours on 07866159253.

Closing Date: 27 Apr 2025

Team: Support

Salary: £24,310 to £24,642 per annum pro rata