Graduate Development Officer – Student Advisor

About the University of Sunderland 

The University of Sunderland offers life-changing opportunities for 27,500 students across its campuses in Sunderland, London, Hong Kong, and through global partnerships with learning institutions in 19 countries. We're proud to be a top 30 UK university (Guardian University Guide 2024), with top-quality facilities, inclusive culture, and our vibrant, ever-changing city.

The University of Sunderland is in an exciting phase of its development with a new vision and redefined strategic ambitions designed to take advantage of the ever-changing higher education landscape at home and overseas. 

About the role

Graduate Internship – Student Journey Directorate

Join the Student Enquiry team at the University of Sunderland in a role that puts you at the very heart of the student experience. As part of our Student Enquiry team, you’ll be the go-to person for thousands of students—helping them navigate all aspects of their student journey from the moment they join us to the moment they walk across the graduation stage and beyond.

This is a fast-paced, front-facing role that offers variety, responsibility, and the chance to make a real impact.  Every day brings something new: answering questions, solving problems, and making sure students feel supported, informed and part of the university community. If you thrive in a busy environment and want a role where your work truly matters, this is the perfect role for you.

Please note this is an 18-month internship.

What you can bring 

We are looking for recent Graduates of the University of Sunderland with a passion for supporting the student experience. You’ll need a strong customer-focused mindset, always aiming to provide the best possible experience for our students. We’re looking for someone who can communicate confidently and clearly, delivering accurate information across multiple channels, ideal candidates will be able to demonstrate an ability to:

1. Think creatively and problem solve

2. Work collaboratively with a range of stakeholders

3. Be willing to learn and develop new skills

What we can offer you 

Our University is not just a place of academic excellence, but also a community that embraces inclusivity and support. We value our staff and offer a rewarding package that goes beyond just salary. At the University of Sunderland, we prioritise not only your professional growth but also your happiness and well-being.

Enjoy a generous annual leave entitlement of 31 days, along with an additional 5 closure days over the Christmas break and 8 Bank Holidays. Enrolment into our pension scheme, ensuring your financial security for the future. Access to our “My Lifestyle Benefits Platform”, where you can enjoy online discounts at hundreds of retailers every day. Plus, take advantage of exclusive schemes that allow you to purchase a new car, bike, or technology at a discounted rate. Your health and well-being are important to us. That's why we provide access to discounted private medical insurance, health cash plans, and guidance on financial well-being.Maintaining an active lifestyle is made easy with discounted membership for CitySpace Fitness, our state-of-the-art facility for sports and social activities. 

Equality, diversity & inclusion 

We strongly believe that an inclusive university, where a diverse range of individuals feel valued and have equal opportunity to get into work and reach their potential, is good for our staff, students, university, and society.

Our work on equality, diversity and inclusivity has never been more important. We believe inclusivity is an essential value at the heart of what we do, and we want all our staff to be part of that journey with us.

Our recent staff survey conducted in 2023 showed that 97% of our staff believed that we were committed to achieving an inclusive university.

The closing date for applications is Sunday 18th January (23.59 GMT).

Please note that applications are only accepted via the University of Sunderland's job portal, we do not accept CVs as part of the process.

For any further information that isn’t detailed on the role profile/advert, please contact [email protected] 

Additionally, as a University of Sunderland Graduate, you have access to support that can help you with your application for this role - please create or log in to your graduate account to get started https://sunderland.targetconnect.net/unauth

Closing Date: 18 Jan 2026

Team: Support

Salary: £27,855 to £30,343