Head of LHR Maintenance Process Excellence

A Transformative Leadership Opportunity at the Heart of Global Aviation: Head of LHR Maintenance Process Excellence

For over a century, British Airways has been synonymous with connecting people and cultures, pioneering international air travel. This legacy of innovation and ambition continues to shape our future, and we are seeking a visionary leader to join our dynamic team at London Heathrow.

The role of Head of LHR Maintenance Process Excellence is a significant opportunity for a driven professional to make a tangible impact on the operational excellence of one of the world's leading airlines. As British Airways embraces fleet renewal and technological advancement, this position is crucial in shaping the future of our engineering and maintenance operations. You will be instrumental in fostering a culture of continuous improvement, ensuring the highest standards of safety, quality, and efficiency for our modern and diverse aircraft fleet.

Advantages for Aspiring Leaders:

• Influence and Impact: This is a unique chance to work alongside senior leadership, directly influencing best-in-class maintenance strategies and defining the operational future of British Airways Engineering. You'll be at the forefront of leading change within a complex and critical industry environment.
• Career Development and Growth: British Airways is committed to investing in its people. This role offers extensive opportunities to develop your leadership skills, drive innovation through data and collaboration, and gain invaluable experience in a fast-paced, safety-critical sector. The company actively encourages internal mobility and progression, meaning your career trajectory is truly yours to shape.
• Innovative Environment: You will be at the cutting edge of adopting new technologies and smarter approaches to maintenance, leveraging digital tools and data insights to optimize performance. If you are passionate about embracing next-generation working methods and driving transformation, this role is ideal.
• Team Leadership and Development: Building and nurturing high-performing teams is central to this role. You will have the opportunity to create a supportive and engaging environment where colleagues feel empowered, confident, and inspired to contribute to the company's success.
• Comprehensive Rewards and Benefits: Beyond a competitive salary, British Airways offers exceptional staff travel benefits, including unlimited standby tickets for yourself and discounted fares for friends and family. This allows for incredible opportunities to explore the world while working for a company that values your contribution.
• Commitment to Inclusion and Diversity: British Airways believes that a diverse workforce drives innovation. You will be joining an organisation that is dedicated to creating an inclusive culture where everyone can be their authentic selves, contributing their unique originality, creativity, and identity.

Key Considerations for Your Career Path:

• Strategic and Practical Approach: The ideal candidate will possess strong strategic thinking capabilities coupled with a clear, practical, and results-oriented approach to execution. Your ability to translate vision into actionable plans will be paramount.
• Experience in Complex Environments: Success in this role requires proven leadership experience in managing large maintenance organizations or engineering functions, ideally within a fast-paced, safety-critical, and unionized industrial setting.
• Process Excellence and Change Management: A deep understanding of end-to-end maintenance processes and regulatory frameworks is essential. You will be expected to drive sustained change and embed new ways of working, requiring robust change management skills.
• Relationship Building and Influence: The ability to build strong relationships and effectively influence stakeholders at all levels, including senior leaders and union representatives, is critical. Your communication and interpersonal skills will be key to navigating this complex landscape.
• Problem-Solving and Resilience: A calm, solutions-focused mindset is vital, particularly when faced with challenging or complex situations. Your ability to navigate ambiguity and maintain a forward-thinking attitude will be highly valued.

This is more than just a job; it's an opportunity to shape the future of aviation maintenance, to lead and inspire a dedicated team, and to be part of an iconic global brand with a rich history and an exciting future. If you are ready to take on a role with unlimited potential, we encourage you to consider this exceptional opportunity.