Homelessness Advice & Prevention Officer

Why Us?

It’s time to join West Lancashire Borough council as we embark on delivering our new and ambitious Vision and Priorities.  With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.

Your Role!

We’re looking for someone who:

Has experience working in housing, homelessness, or support services

Communicates effectively and empathetically with individuals in crisis

Can manage caseloads and work collaboratively with internal teams and external partners

Is highly organised, solution-focused, and confident in making decisions under pressure

Is passionate about promoting dignity, independence, and long-term stability for those in need

If you’re ready to be part of a team that tackles homelessness head-on and helps people rebuild their lives, we’d love to hear from you.

About You

You’re a compassionate and resilient individual with a strong commitment to supporting vulnerable people facing homelessness. You understand the challenges that come with housing insecurity and are driven to make a meaningful difference through practical support and advocacy.

To find out more about West Lancashire Borough Council, please follow the link to view the attached Role Profile below.

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.

If you are eager to be part of a transformative journey and make a tangible impact, West Lancashire Borough Council welcomes your application.

Closing Date: 06 Feb 2026

Team: Administrative

Salary: £28,598 to £31,022 per annum