Rent and Service Charge Manager

Professional Review: Opportunity at West Lancashire Borough Council

This position at West Lancashire Borough Council presents a compelling opportunity for driven individuals looking to contribute to a forward-thinking local government organization. The council is embarking on an ambitious new vision focused on environmental sustainability, economic prosperity, community well-being, and financial resilience. If you are passionate about making a tangible impact and thrive in an environment that values customer focus, responsibility, and a collaborative "can-do" attitude, this role could be an excellent fit for your career aspirations.

Advantages for Potential Candidates:

• Impactful Role: You will be at the heart of critical organizational processes, directly supporting service charge management, rent reviews, and essential data returns. Your work will lay the foundation for robust data analysis, enabling informed decision-making across the council.
• Transformative Environment: Joining West Lancashire Borough Council means being part of a team committed to delivering exceptional outcomes and challenging the status quo. This is an opportunity to contribute to significant change and growth.
• Comprehensive Benefits: The council emphasizes its commitment to being a good employer. Candidates can expect a competitive salary range of £39,862 to £42,839, a generous annual leave entitlement, flexible working arrangements, a strong employer pension contribution scheme, and policies designed to support a healthy work-life balance.
• Professional Development: A key advantage is the explicit mention of support for your personal development. This signals an investment in employee growth and career progression.
• Customer-Centric Focus: If you are motivated by serving the public and ensuring excellent customer experiences, this role offers a direct avenue to achieve that through diligent data management and clear communication.

Key Considerations for Your Career Path:

• Data Integrity is Paramount: The core of this role revolves around maintaining the highest quality of core unit, property hierarchy, and customer data. Candidates must possess a meticulous approach to data management and a strong understanding of data accuracy.
• Specific Technical Knowledge Required: The "About You" section highlights specific areas of expertise. Candidates should ideally have demonstrated experience in:
  • Customer charge setting and processing.
  • Completing rent reviews.
  • Completing regulatory returns.
  • Working with complex datasets.
• Leadership Experience: A significant aspect of this role involves managing and leading a team effectively. Prior experience in team leadership will be a strong asset.
• Stakeholder Communication: The ability to communicate effectively with both finance and non-finance stakeholders is crucial. This role requires bridging understanding and ensuring clear dissemination of information regarding rent and service charge reviews.
• Project Delivery: Experience in delivering data improvement projects indicates an opportunity to contribute to process enhancement and innovation within the data management function.
• Educational Foundation: While a degree level education or equivalent is preferred, the council is open to considering equivalent experience. This provides flexibility for candidates with a strong practical background.

In summary, this managerial position at West Lancashire Borough Council is ideal for a skilled and motivated professional who values making a difference, thrives in a dynamic environment, and possesses a strong foundation in data management, regulatory processes, and team leadership. If you are eager to contribute to a council with a clear vision for the future and a commitment to its people, this opportunity warrants serious consideration.