Rent and Service Charge Manager

Career Opportunity: Data & Property Administration Manager at West Lancashire Borough Council

West Lancashire Borough Council is embarking on an exciting and ambitious journey to deliver its new Vision and Priorities. If you're a forward-thinking professional passionate about making a tangible impact on environmental sustainability, economic prosperity, and building thriving communities, this role presents a significant opportunity for you to contribute to shaping the future of the region.

This is more than just a job; it's an invitation to join an organisation that prioritizes its customers, embraces responsibility, and fosters a collaborative "can-do" attitude. West Lancashire Borough Council is committed to challenging the status quo and achieving exceptional outcomes for its residents.

Your Impact and Responsibilities:

As a Data & Property Administration Manager, you will play a pivotal role in maintaining the integrity and accuracy of core unit and property hierarchy, as well as crucial customer data within the council's systems. Your meticulous work will be foundational to several key organizational processes, including:

• Supporting Service Charge Management: Ensuring accurate data for effective service charge administration.
• Facilitating Key Organizational Processes: Contributing directly to processes such as rent reviews and the Statistical Data Return (SDR).
• Driving Data-Informed Decision Making: Providing the robust data foundation necessary for strong organizational analysis.
• Customer Communication: Effectively communicating rent and service charge reviews to both customers and internal stakeholders.
• Process Development: Establishing and curating essential processes for property administration and rent reviews.

What Makes This Opportunity Stand Out?

West Lancashire Borough Council is dedicated to being an employer of choice, offering a supportive and rewarding work environment. Candidates will benefit from:

• Competitive Remuneration: A salary range of £39,862 to £42,839, reflecting the importance and responsibility of the role.
• Work-Life Balance: A commitment to promoting work-life balance through dedicated policies.
• Generous Benefits: Including a competitive annual leave entitlement, flexible working arrangements, and a generous employer pension contribution scheme.
• Professional Development: Significant support for your personal and professional growth, enabling you to advance your career.
• Transformative Impact: The chance to be an integral part of a council undergoing positive change and delivering real benefits to its communities.
• Collaborative Culture: Join a friendly and supportive team that values collaboration and a proactive approach.

Key Considerations for Aspiring Candidates:

To excel in this role and contribute effectively to West Lancashire Borough Council's vision, candidates should possess:

• Educational Foundation: A degree level education or equivalent, with a willingness to consider equivalent relevant experience.
• Specialized Knowledge: A deep understanding of customer charge setting and processing.
• Proven Experience: Demonstrated experience in completing rent reviews and Regulatory Returns.
• Data Acumen: A strong track record of working with complex data sets and driving data improvement projects.
• Leadership Potential: Experience in managing and effectively leading a team.
• Stakeholder Engagement: The ability to communicate effectively across diverse groups, including both finance and non-financial stakeholders.

If you are driven by a desire to make a meaningful difference, possess the required skills and experience, and are looking for a role where you can truly contribute to a council's strategic direction, West Lancashire Borough Council warmly welcomes your application. This is an exceptional opportunity to grow your career while actively participating in the development of a more sustainable, prosperous, and inclusive West Lancashire.