IT Onsite & Deskside Technical Support Internship

IT Onsite & Deskside Technical Support Internship

Macclesfield

AstraZeneca is a global, science-led biopharmaceutical business and its innovative medicines are used by millions of patients worldwide. AstraZeneca Summer Internships introduce you to the world of ground-breaking drug development, embedding you in highly dedicated teams, committed to delivering life-changing medicines to patients. Our 10–12-week program is designed for undergraduate, master's, and doctoral students. We offer exciting opportunities across Research & Development, Operations, and Enabling Units (Corporate functions).

Our internships immerse students in the pharmaceutical industry, allowing the opportunity to contribute to our diverse pipeline of medicines whether in the lab or outside of it. You will feel trusted and empowered to take on new challenges, but with all the help and guidance you need to succeed. This internship will help you develop essential skills, expand your knowledge, and build a network that will set you up for future success. You will be surrounded by curious, passionate, and open-minded professionals eager to learn and follow the science, fostering your growth in a truly collaborative and global team.

Working alongside our experienced IT Support team ensuring the delivery of end user IT services, this role will perform the day-to-day onsite IT activities so that Customer Experience, Service Excellence & Design and Site IT Technical Team objectives are met.Working as part of the customer-facing team acting as the main connection between the customer and the various processes, tools and groups of IT. You will gain experience in OS and Application support for Windows and MacOS, iOS, Android, InTune, Azure, Aternity, Tanium and ServiceNow.Analyze the customers needs utilising analytical skills to develop appropriate and innovative solutions as requiredTriage technical queries and identify if the issue can be resolved quickly at the AskIT desk within an appropriate time frameLiaise with other IT Teams, as necessary in order to resolve faults, keeping the customer fully updated of next stepsLook at ways the team can utilise CoPilot Agent or Studio to automate tasks.

Essential CriteriaMust be at least 18 at the time of application with a solid foundation in IT.An interest in Diagnostics and IT Support with knowledge of Windows11, macOS and mobile devices.

Desired:Knowledge of Powershell, VBScript or PythonCreative approach to problem solving and developing automation for self healing techniques

AstraZeneca is where you can immerse yourself in groundbreaking work with real patient impact. Trusted to work on important projects, youll have the independence to take on new challenges while receiving all the guidance you need to succeed. Our collaborative environment is designed to help you grow professionally and personally, surrounded by passionate individuals eager to make a difference.

Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca, starting with the recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics.We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any reasonable adjustments/accommodations, please complete the section in the application form.

Ready to make an impact? Apply now and join us on this exciting journey!

#Earlytalent

Date Posted

12-Jan-2026

Closing Date

26-Jan-2026

Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.