Legal Case Manager

Embark on a Meaningful Career in Legal Case Management with Co-op Legal Services

Are you seeking a career that offers both personal growth and the opportunity to make a tangible difference in people's lives? Co-op Legal Services presents an exciting opportunity for aspiring Legal Case Managers within their highly regarded probate team. This role is particularly compelling for individuals who may not possess prior legal experience but are eager to develop a rewarding career in the legal sector.

Key Advantages for Aspiring Candidates:

• Comprehensive Training and Development: A significant advantage of this role is the provision of full training. This means that regardless of your current legal background, you'll be equipped with the necessary skills and knowledge to excel. Co-op Legal Services demonstrates a strong commitment to colleague development through their internal career progression framework.
• Pathway to Legal Qualification: For those aspiring to qualify through the SQE (Solicitors Qualifying Examination), this role offers invaluable 'qualified work experience.' This is a fantastic opportunity to gain practical, hands-on experience that directly contributes towards your legal qualifications, blending academic learning with real-world application.
• Impactful Work: This position is far more than just a job; it's a chance to support individuals during one of life's most challenging periods. As a Case Manager, you will guide clients with empathy and clarity through the probate process, making a genuine difference during a time of bereavement.
• Supportive Environment: You'll benefit from working with advanced technologies, including AI, designed to streamline case management and enhance efficiency. Furthermore, the role emphasizes collaboration and empathy, ensuring you are part of a supportive team.
• Competitive Compensation and Benefits: The role offers a competitive starting salary of £26,000 - £30,000, with the potential for an enhanced income through a performance-based incentive scheme after the probation period. Beyond financial rewards, Co-op offers an excellent benefits package, including a pension scheme with substantial employer contributions, generous holiday allowance, wellbeing support, and employee discounts.
• Flexible Work Options: Following an initial 6-month training period at one of their offices (Manchester, Stratford-Upon-Avon, Bristol, or Sheffield), you will have the option to work in a hybrid model, offering a good work-life balance.

Key Considerations for Your Career Path:

• Customer-Centric Approach: The core of this role lies in exceptional customer service. Candidates should possess a genuine desire to help others, a high level of empathy, and the ability to communicate complex information clearly and compassionately, especially to individuals who are experiencing grief.
• Organizational and IT Skills: Success in this role requires strong organizational skills to manage a caseload effectively and efficiently in a fast-paced environment. Proficiency in IT and the ability to quickly learn new systems, including specialized case management software and AI tools, are essential.
• Resilience and Professionalism: Dealing with sensitive situations requires emotional resilience and the ability to maintain professionalism and accuracy even in challenging circumstances.
• Career Ambition: This role is an excellent stepping stone for individuals looking to build a long-term career in law. The structured progression framework and the SQE pathway are designed for ambitious individuals who are keen to advance within the legal profession.

In Summary:

The Legal Case Manager position at Co-op Legal Services is a unique opportunity for individuals seeking a purposeful career that combines customer service excellence with a pathway into the legal profession. If you are a compassionate, organized, and ambitious individual looking for a role where you can truly make a difference, this opportunity is certainly worth exploring.