Legal Technology Adoption and Embedment Lead

Barclays Legal is introducing new Technology (including a new AI‑enabled legal tool) to enhance the efficiency, accuracy and consistency of legal work across the function. To support successful adoption, and ongoing embedment of legal technology tools, we are recruiting a Legal Technology Adoption and Embedment Lead who will design, deliver and continually refine change management activity to support colleagues at all levels in optimal use of available technology. The successful candidate will deliver high‑quality training sessions on various legal tech that are clear, practical and accessible to users with varying levels of digital confidence. The ideal candidate will combine strong change management and training capability with an understanding of technology and AI, and either be a qualified lawyer or have experience working with lawyers in private practice or in‑house.

To be successful as a Legal Training Lead, you should have experience with

Experience working in a legal environment—either in private practice or in‑house—or familiarity with legal workflows, terminology and common pain points.Proven experience designing and delivering training to professional audiences, ideally in a technical, digital or change‑related environment.Strong communicator with excellent presentation and facilitation skills. Ability to explain complex technical or AI concepts in a simple, practical and approachable way.Comfortable working with technology systems and learning new tools quickly.Strong stakeholder engagement skills and confidence working with senior professionals.

Some other highly valued skills may include

Legally qualified.Familiarity with the legal tech market and available legal tech toolsUnderstanding of how generative AI and legal AI tools support research, drafting, knowledge management, document analysis or review.Experience developing user guides, e-learning modules or multimedia training assets.Exposure to change management, user adoption or legal operations work.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This is a permanent fulltime position based in either London, Glasgow or Manchester.

Purpose of the role

To support the organisation, achieve its strategic objectives by ensuring the business is ready to receive the agreed change (address business problems and opportunities), ensuring that change initiatives are successfully assessed and implemented to enable them to be embedded in the organisation.

Accountabilities

Identification and analysis of business impact and opportunities that require change within the organisation.

Development of business readiness strategies that will help to ensure the successful implementation of change initiatives.

Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about change initiatives and that their needs and expectations are being met.

Collaboration with Client Readiness, Operational Readiness & Tech Delivery to ensure business, sales, operations, client servicing and functional partners are prepared for a smooth transition of technology delivery into BAU (including Target Operating Model, Training, Communications, Service Agreements.).

Management of resistance to change, ensuring that stakeholders are engaged and that their concerns are addressed.

Review of business readiness plans and status reports in conjunction with change delivery managers to ensure business readiness activities completed on time including newly identified risks, issues and dependencies.

Collaboration with project teams to ensure that change initiatives are aligned with project objectives and that change management activities are integrated into project plans.

Provision of guidance and support to business stakeholders, ensuring that they have the necessary skills and knowledge to implement change initiatives successfully.

Vice President Expectations

To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..

If managing a team, they define jobs and responsibilities, planning for the departments future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..

If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..

OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..

Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.

Manage and mitigate risks through assessment, in support of the control and governance agenda.

Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.

Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.

Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.

Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.

Adopt and include the outcomes of extensive research in problem solving processes.

Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.